Problema: Necesitas cambiar los slugs/URLs de algunas páginas en euskera sin que se borren las traducciones existentes o que se sobreescriban los contenidos en castellano. Solución: Para cambiar los slugs de las páginas traducidas con el Editor de Traducción, debes: 1. Actualizar la traducción usando el mismo Editor de Traducción. 2. Buscar y traducir el slug. Asegúrate de que la opción para traducir los slugs esté activa en WPML -> Configuración.
Para cambiar los slugs en las páginas que fueron duplicadas inicialmente, debes: 1. Editar la página en castellano (idioma original). 2. Desactivar el Editor de Traducción. Para ello, ve a la columna derecha -> Bloque Idioma -> Activar el Editor de WordPress. 3. En la ventana emergente, selecciona la primera opción para que afecte solamente a ese contenido. 4. Guardar los cambios y luego, al editar el contenido en euskera, puedes cambiar el slug de forma manual, tal como lo harías en castellano.
Si esta solución no resuelve tu problema o parece desactualizada, te recomendamos abrir un nuevo ticket de soporte. También es aconsejable revisar los problemas conocidos y verificar que tienes instaladas las últimas versiones de los temas y plugins. Para más asistencia, visita nuestro foro de soporte.
Problema: Estás utilizando WPML en tu sitio web y deseas desactivar las traducciones automáticas porque WPML traduce contenido sin que lo solicites. Solución: Para desactivar la traducción automática de todo el contenido, debes ir a WPML -> Configuración. En la primera sección, encontrarás cómo traducir el contenido y debe estar seleccionada la opción de traducir todo el contenido automáticamente. Haz clic ahí y podrás seleccionar la otra opción que es la de traducir solo lo que escojas.
Si esta solución no resuelve tu problema o parece desactualizada, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos relacionados, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Para asistencia adicional, visita nuestro foro de soporte.
Problem: When attempting to update WPML plugins, a PHP Fatal error occurs due to an undefined function
wc_print_notices()
in WooCommerce. Solution: We recommend disabling the WooCommerce plugin temporarily to verify if the WPML plugin updates successfully without it. If the update proceeds without errors, the issue likely originates from the WooCommerce plugin.
Please note that this solution might be outdated or not applicable to your specific case. If the problem persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, do not hesitate to open a new support ticket for further assistance.
Problem: You are trying to create a new menu item in a multilingual menu using WPML and synchronize it across different languages. However, you notice that the wording of the menu items in the English and Spanish versions differs from what appears on the live site, unlike in the main language. Solution: First, ensure that the default language settings are correctly configured, as WPML will display the navigation labels based on the default language of your site. When using the WP Menus Sync function, WPML either adds newly translated menu items or indicates that these items have not yet been translated, hence lacking a navigation label. For existing translated menu items with a navigation label, WPML will continue to use the page's title as the navigation label. After synchronizing, you can manually add custom navigation labels for the translated menu items. This behavior is expected and is not indicative of an error.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
Problem: The client reported a bug with WPML causing several well-indexed product pages to disappear on their live site, while these pages showed no errors on their staging site. Solution: We identified a potential conflict between WPML and the Yoast WooCommerce SEO plugin. The error logs indicated a problem with the Yoast WooCommerce SEO plugin's handling of structured data. We recommended deactivating the Yoast WooCommerce SEO plugin to see if the issue resolves. If the client still needs this plugin, we advised contacting the support team of Yoast WooCommerce SEO for further assistance.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: Der Kunde hat reCaptcha für Contact Form 7 eingerichtet und möchte, dass es auf der englischsprachigen Seite auch in Englisch angezeigt wird, jedoch wird das reCaptcha nicht in der gewünschten Sprache angezeigt. Solution: ReCaptcha wird nicht von WordPress, sondern vom Browser gehandhabt. Die Sprache, in der reCaptcha angezeigt wird, hängt von der Browsersprache des Benutzers ab. Es ist nicht möglich, reCaptcha über WPML oder ein anderes Plugin zu übersetzen, da es als iFrame von externen Quellen kommt. Wenn Sie spezielle Anforderungen zur Einhaltung der DSGVO haben und ein spezielles Plugin verwenden, beachten Sie bitte, dass reCaptcha immer noch in der Sprache des Browsers angezeigt wird, unabhängig von der Plugin-Konfiguration.
Falls diese Lösung für Sie nicht relevant ist oder veraltet erscheint, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Wir empfehlen auch, die Seite mit bekannten Problemen (https://wpml.org/known-issues/) zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum: WPML Support-Forum.
Problem: The client was experiencing issues with the hover effect not working as expected for a language menu in Elementor. Despite setting the standard color to black and the hover and active color to red, the hover effect was not applying correctly. Solution: We recommended the following steps: 1. Add the necessary CSS in WPML -> Languages -> Language Switcher Options -> Additional CSS. The specific CSS to use is:
header ul li.wpml-ls-current-language a span.wpml-ls-display, header ul li a span:hover{<br /> color: #e40028;<br />}
2. Ensure to create a full site backup before making changes and update the WPML plugins to the latest version. 3. Increase the WordPress memory limit to at least 128MB by adding the following line to wp-config.php:
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
Problem: The client was experiencing an issue where their blog was generating an English URL for articles that should not be translated, despite changing the setting to 'Not translatable'. This was causing concerns about duplicate content affecting SEO performance. Solution: We recommended setting the Posts to 'Translatable - only show translated items' in WPML -> Settings -> Post type translation. Additionally, we adjusted the Language switcher options under WPML -> Languages. Here, we set 'How to handle languages without translation' to 'Skip language'. After saving these changes, the English flag no longer appears on blog posts, and visiting the English URL redirects to the Portuguese URL.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: After migrating a site, the client encountered an issue where WPML could not run normally due to an AJAX Error and a server configuration problem. Additionally, there was an inability to edit or see text in the editor, even though the AJAX Error was resolved after re-migrating. Solution: We recommended checking with the hosting provider regarding the AJAX Error as it is typically related to server issues. For the memory limit issue, which could also affect WPML's functionality, we advised increasing the WordPress memory limit. This can be done by adding the following lines in the
wp-config.php
file, right before the '/* That’s all, stop editing! Happy publishing. */' line:
define('WP_MAX_MEMORY_LIMIT', '256M');
define('WP_MEMORY_LIMIT', '128M');
After updating, the client should verify the new memory limit under WPML > Support > WordPress > Memory limit. If these steps do not resolve the issues or if the solution seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that the latest versions of themes and plugins are installed. If problems persist, please open a new support ticket at WPML support forum.
Problema: Stai cercando di inserire le bandierine della doppia lingua (italiano - inglese) nel menu del tuo sito, ma riscontri un errore di visualizzazione. Soluzione: Il problema deriva dal tema Salient. Ecco due possibili soluzioni: 1. Nella sezione Salient > Header Navigation > Animation Effects, scegli un effetto diverso da "Text reveal". 2. Modifica il codice nel seguente modo:
Nota che questa modifica dovrà essere riapplicata ad ogni aggiornamento del tema finché non verrà corretta dall'autore.
Se questa soluzione non risolve il problema o se sembra non essere più rilevante, ti consigliamo di aprire un nuovo ticket di supporto. Ti raccomandiamo inoltre di consultare la pagina dei problemi noti, verificare la versione della correzione permanente e confermare che hai installato le ultime versioni dei temi e dei plugin.
