Problem: The client was experiencing an issue where clicking 'invoices' under WPML > Translation Management > Tools > invoices resulted in a blank page.
Solution: We requested temporary access to the client's site to investigate the issue. After reviewing the site, we asked the client to confirm if all three translation engines were showing up correctly in WPML > Settings > Automatic Translation, and also in WPML > Translation Management > Tools > Automatic Translation Engines. For the separate issue of the invoices page being blank, we created a new support ticket to handle it according to our Support Policy, which states that we should address one issue per ticket.
If you're experiencing similar issues, we recommend checking if all translation engines are visible in the specified WPML settings. If you encounter a blank page when accessing the invoices section, please note that this might be a separate issue that requires its own support ticket.
Please be aware that the solution provided might be outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, do not hesitate to open a new support ticket with us here.
