Problem: The client needed assistance transferring credits from a development site to a live site and was concerned about the transfer of translated products and the consumption of credits. Solution: Regarding the translated products, we reassured the client that the translations are stored in the translation memory, which prevents the deduction of additional credits for retranslating the same products. We asked the client to trigger the translations for previously translated products to verify that no credits are being charged.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
