Problem: The client was unable to use WPML to translate a page on their website, encountering an error message stating, 'WPML didn't manage to translate this page. Try again.' This issue was due to a custom field that should not be translated. Solution: We resolved the issue by setting the custom field,
_wds_opengraph
, to 'Don't translate' in the WPML settings under Custom Fields Translation. After adjusting this setting, we revisited the translation editor to complete the translations for the homepage.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: After a recent WPML update, you are unable to translate pages that previously worked without issues. Specifically, attempts to translate a page failed three times. Solution: If you're experiencing this issue, we recommend you try the following steps: 1. Make a slight modification to the original page. 2. Save the changes. 3. Navigate to the WPML translation editor. If the problem persists, please provide a screenshot from WPML → Support → Advanced Translation Editor → Error Logs.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue continues, please open a new support ticket at WPML support forum for further assistance.
