Problem: The client is trying to manually translate pages using WPML on a WordPress site without an SSL certificate. The issue is that the two-column translation view for the homepage shows incorrect content from a test Divi page instead of the default page content. Solution: The content appearing incorrectly in the translation view is due to a Global Body Template assigned to the 'Homepage' condition in the Divi Theme Builder. To resolve this, the client needs to manage the global Divi template through WPML → Translation Management.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.
Problem: You are trying to create a regional site for Australia/New Zealand using British English without translating the content and are unsure how to manage regional sites using the same language in WPML.
Solution: We currently do not have an option in WPML to specify languages based on region or to redirect users based on their region. However, you can add a new language based on your desired locale by editing WPML's languages table. For detailed instructions, please visit Editing WPML's Languages Table. Additionally, you can redirect users based on their browser language. For more information on setting this up, please see Automatic Redirect Based on Browser Language.
If this solution does not fully address your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
Problem: You need to apply site-wide design changes across multiple language versions on your website and are also looking to add US English as a language option. Solution: To apply design changes across all languages, you can use the default behavior of WPML with a page builder like Divi. This allows you to maintain one main design, where WPML replaces the content strings within the page builder's shortcode. For detailed guidance on managing different designs for different translations, we recommend checking out this documentation: Using Different Translation Editors for Different Pages. As for adding US English, this can be set up as a custom language, and it is a straightforward process.
If this solution does not resolve your issue or seems outdated, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly through the WPML support forum.
Problem: The client needed to make the main logo in the menu/navigation link to the home page of the current language, instead of only linking to the English version. Solution: 1. Go to Divi Theme Builder and edit the header. 2. Edit the logo and change the link from manual to Dynamic and select the home page as the source. 3. Note the header name in the layout settings, in this case 'Coming Soon Header'. 4. Go to WPML -> Translation Management and search for the header. 5. Send it for translation and translate it. After following these steps, the secondary languages of the site should have the correct link in the logo.
If you're experiencing this issue, we recommend you try the steps we provided. However, this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us.
