Problem: The client was experiencing issues with Advanced Custom Fields (ACF) data not displaying correctly when previewing a page. The site was already running on PHP 8.3, which is not fully compatible with WordPress and WPML.
Solution: 1. We recommended downgrading PHP to version 8.1 to check if the issue persists, as PHP 8.3 might cause compatibility issues. 2. We requested a copy of the client's website to escalate the issue to our second-tier support team. 3. We provided a workaround code to adjust the ACF data display and confirmed that the issue is a known bug and will be addressed in a future update of WPML.
Please note that the solution provided might be irrelevant due to it being outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, please open a new support ticket with us.
Problem: The client encountered a fatal error after updating ACFML on a site running PHP 8.0.
Solution: We recommended the client to apply a patch to the ACFML plugin. The client should first back up their site, then edit the
classes/Strings/Traversable/Field.php
file within the ACFML plugin. They need to locate a specific section of code and replace it with a new one that includes a check to ensure that only strings are passed to the transformer function.
Additionally, to translate strings, the client should customize the code in their
functions.php
file with a provided snippet that uses the
acf/load_field
filter.
We also informed the client that our development team is aware of the issue and is working on a permanent fix, but we cannot provide an exact timeline for its release. We will keep the client updated on the progress.
If this solution does not apply to your situation, or if it seems outdated, we recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us.
