Problem: You are experiencing an issue where only English and Greek courses are displayed on the course page in different languages using WPML with LearnPress on your WordPress site. Other language courses appear empty. Solution: First, ensure that the slug translation for the 'courses' post type and its taxonomies is correctly set. You can do this in WPML > Settings > Post Type Translation and WPML > Settings > Taxonomy Translation. For detailed guidance, visit Translating Page Slugs documentation. If you are dealing with an archive page and a regular page that share the same slug, try editing the regular page to change its slug (for example, from 'courses' to 'courses-page') and then check the archive page again.
If these steps do not resolve your issue or the solution seems outdated or irrelevant, we recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, visit our support forum.
Problem: The client is experiencing issues with documents in the Translation Basket not being sent to the translator and documents disappearing after being edited by the translator. Solution: We recommend the following steps to resolve the issue: 1. Navigate to WPML > Support > Troubleshooting. 2. Click on the following buttons: - Clear the cache in WPML - Synchronize local job ids with ATE jobs - Synchronize translators and translation managers with ATE 3. After completing the process, try resending the jobs to a translator. Before doing so, make a small change in the Batch name from the "Translation Basket".
If the problem persists, it might be due to the solution being outdated or not applicable to your specific case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need help, please open a new support ticket.
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