Resolved
Reported for: WPML Multilingual CMS 4.4.10
Resolved in: WPML 4.6.7
Overview of the issue
A blank screen appears and after enabling debug mode, the following error appears in some configurations:
PHP Fatal error: Uncaught InvalidArgumentException: element_id and type do not match in \wp-content\plugins\sitepress-multilingual-cms\classes\core-abstract-classes\class-wpml-set-language.php on line xx
These kinds of exceptions were hidden from the user in the previous version. In the long run, however, they might lead to database corruption and we have decided to no longer hide them. Starting from WPML 3.3.5, such exceptions are thrown to allow users to spot the issue immediately. This will make fixing issues with corrupted settings much easier, since they can be caught in their early stage.
Issues may look different on different installations. The issue may:
- Appear in WPML admin pages.
- Make it impossible to access the Plugins page.
- Occur on WPML (or its add-ons) activation only.
- Occur when posts are being saved.
A blank screen appears in every case, with the error appearing with debug mode enabled.
Workaround
Please, make a full backup of your site before proceeding.
If you can still access to your Dashboard:
- Go to WPML → Support.
- Click on the Troubleshooting link.
- Click on the Fix post type assignment for translations button.
- You may need to click on the Remove ghost entries from the translation tables button.
If you can’t access or it does not help:
- Access to your database.
- Open the wp_icl_translations table.
- Search for the element_id which is throwing the error.
- Delete the row.
You might need to repeat the workflow several times until the issue is fixed.
please keep me posted on this issue.
Hello, I’ve used 3.3.7 b1 but it didn’t solve it.
Hello Gustavo,
This issue was fixed in WPML 3.3.6 and everything should work in the 3.3.7 beta version as well. Could you please report the issue using the support forum? There, we will be able to provide faster and better support, adjusted to your specific case – something we can’t do via these comments.
Hello i’m using WPML Multilingual CMS 4.5.1 in a fresh new installation and i’m experiencing a lot of wpml-cms issues.
I almost ever experienced from this october this kind of issues until it was broken in unknow way ( gave error 500 on every i18n’s page load). It was impossible to migrate it safely and was very strugglying to debug.
I guess wpml auto upgraded itself but then trying to solve i updated, reinstalled, upgraded but nothing worked.
At the end i reinstalled in a separate fresh env to and i’m experiencing this kind of issue without even having ever used it.
Is this a stable product or to use it is only a big waste of time?
Hello there,
I’m sorry for your experience. However, WPML does not upgrade automatically, it needs to be approved by an user with those rights.
Regarding this error, if after applying the fix proposed in this article the issue remains, please open a ticket in our support forum so we can help you better as we don’t have the right debugging tools here.
Regards
Hello,
I’m experiencing the same issue and I tried to fix with method one but it’s not working.
PLEASE HELP!!
Hello there,
If the workaround does not help, please open a ticket in our support forum so we can help you better.
Regards
i have 4.5.5…
If the issue persists after applying any of the workarounds, please open a ticket in our support forum so we can investigate it better.
Regards
I have installed 4.5.5. I am getting this issue. Please help me to resolve this.
https://prnt.sc/Eo1avG1T9nt_
I’m sorry to hear that experience. In your case, as you are just installing WPML, please follow the 2nd workaround.
If that does not help, please open a ticket in our support forum so one of our specialists can help you.
Yes thank you.
1) increase the WordPress Memory Limit
2) Fix post type assignment for translations under the Support Page | i had 290 issue fixed.
Originally, i want to rebuild the site. Now is OK.
Thanks a Lot
Hey Din,
I’m glad to know that it helped
Regards
hello
i cant understand what to do and how to do it.
i have problem with my both websites,
can you help me please ?
thanks
Hello @tawfiqM,
If you are having issues applying any of those workarounds, please open a ticket in our support forum where one of our specialists will guide you through this process.
Regards
unfortunately, the error still exists, now the latest article is not visible, even though a backup was made and the suggested fatal error code was also deleted
Hello Gnocco,
If the workaround didn’t help, please open a ticket in our support forum where one of our specialists will be able to help you better.
Regards
Hello
thank you, but we’re over this. anyway, I’ll open a new case for that
Hello!
We were installing WPML in a new site and we were getting this PHP fatal error after running the configuration wizard.
We tried different solutions, including the workaround from this page and it didn’t work:
You might need to repeat the workflow several times until the issue is fixed.
We tried the workaround and after 10 iterations we checked and the table had 29K rows… So there was a possibility that this would be a never ending task, and we started looking for another alternative.
Finally, this worked for my team and may work for the rest of the WPML community:
1) Install the WPML plugin.
2) When you are on the first screen of the configuration wizard, open the Support page in a new window (WPML → Support), and then click on troubleshooting.
3) Scroll to the bottom, check the “I am about to reset all translations and language data” and click on the Reset and deactivate WPML button.
4) This will take you to the Plugins page with a message saying that the plugin was deactivated. Activate it again.
5) Then you will be able to complete the configuration wizard and everything will work after that. No more PHP fatal error.
(Solution tested with WordPress 6.2.2 + WPML 4.6.5 + PHP 8.0)
I’m glad to know that your solution worked for you. We apologise if that was needed, it shouldn’t have been necessary, but it seems you had an issue during the WPML installation.
Thank you very much for sharing Kristin!