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Overview of the issue

MailPoet has a Post Notifications feature that allows you to send an email to your customers every time you write a new post.

However, when you write a post in your site’s original language, it sends a notification to your customers in all languages. If you translate your post, it doesn’t send any notification.

Workaround

We don’t have a workaround at the moment. We encourage you to consider plugin alternatives that are compatible with WPML.

Next steps to resolve this issue

Please note: MailPoet displays the follow message about multilingual support in their documentation:

MailPoet does not directly support qTranslate, WPML or Polylang.

This said you can still use MailPoet with these plugins to send standard newsletters. Simply ensure:

  • to have forms for each language;
  • translate the signup confirmation email in all languages since there’s only 1 confirmation email;
  • translate the Unsubscribe page and the Manage Your Subscription page.

We encourage you to contact MailPoet directly if you want to see fixes pushed forward. 

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