Problème : Vous rencontrez une erreur de base de données WordPress lors de l'utilisation de WPML, indiquant que la requête contient des données invalides. Solution : Nous vous recommandons de mettre à jour votre plugin WPML et ses extensions à la version 4.7.2 pour bénéficier des dernières corrections de bugs et améliorations. Vous pouvez vérifier les versions les plus récentes sous 'Mon compte -> Téléchargements' sur notre site. Les instructions pour la mise à jour sont disponibles ici : http://wpml.org/faq/install-wpml/ Si vous ne voyez pas les mises à jour, vous devrez peut-être cliquer sur le bouton 'Vérifier les mises à jour' dans Plugins → Ajouter un nouveau plugin → Onglet Commercial. N'oubliez pas de sauvegarder votre base de données avant de procéder.
Si cette solution ne résout pas votre problème ou si elle semble obsolète, nous vous recommandons de vérifier les problèmes connus sur https://wpml.org/known-issues/, de vérifier la version du correctif permanent et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support sur notre forum : https://wpml.org/fr/forums/forum/support-en-francais/
Problem: The client reported a WordPress database error indicating that a query could not be performed due to invalid data in the database related to WPML. Solution: If you're experiencing this issue, we recommend you try the following steps: 1. Click the small 'x' icon on the warning message to attempt to remove it. 2. Refresh the dashboard to see if the warning message still appears. If the message disappears, everything is likely in order. If the issue continues, please let us know so we can investigate further. For more detailed information, please refer to the following documentation: https://wpml.org/faq/how-to-deal-with-error-messages-about-a-broken-table-that-needs-fixing/#problem-with-some-tables-in-the-database
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at https://wpml.org/forums/forum/english-support/.
Problem: The client is experiencing issues with translations not working on subdomains of their multilingual site. The symptoms include blank pages or '500 error' messages when accessing these subdomains. Solution: We recommend enabling debugging to identify the root cause of the issue. Here are the steps to follow: 1. Open the
wp-config.php
file. 2. Find the line
define('WP_DEBUG', false);
and change it to:
define('WP_DEBUG', true);
3. Add another line to enable error logging:
define('WP_DEBUG_LOG', true);
This will save the errors to a
debug.log
file in the
/wp-content/
directory. Check this log for any specific errors. Additionally, ensure that the Site URL and Home URL settings are correctly configured in the WPML settings. The Home URL should be set to the primary domain (e.g., https://www.site.com), and the subdomain (e.g., https://en.site.com) should be set as the secondary domain. For more detailed instructions on debugging WPML, visit WPML Debugging Documentation.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
