Problem: The client needs help setting up WooCommerce URLs for different languages using WPML. Specifically, they want the shop, cart, and checkout pages to reflect language-specific URLs. Solution: We recommend first disabling the WPML plugins temporarily to check if the issue persists. If the problem still occurs with WPML disabled, it suggests that the issue is not related to WPML but rather to the WooCommerce settings or configuration. In this case, the client should review their WooCommerce settings.
If this solution does not resolve the issue or seems outdated, or if it does not apply to your case, we highly recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at WPML Support Forum.
Problem: If you're experiencing issues with some texts not translating on your block-based cart and checkout page, Solution: We recommend checking the configuration of your translation settings. Ensure that all necessary strings are correctly registered and available for translation in WPML's String Translation interface. If the problem persists, it might be due to a compatibility issue with the current theme or plugin versions. We highly recommend visiting https://wpml.org/known-issues/ to check for any known issues. Also, verify that you have installed the latest versions of your themes and plugins.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, please open a new support ticket at WPML support forum for further assistance.
Problem: The client was unable to translate the cart and checkout pages to German using modern blocks instead of the legacy PHP version. Solution: We recommend going to WPML > Theme and plugins localization, selecting WooCommerce, and clicking the scan button. Wait for the scan to finish. This should resolve the issue and display the cart contents in German.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: You are trying to translate the 'Proceed to Checkout' label in the WooCommerce block chart to German, but it remains in English on your website. Solution: If you're experiencing this issue, it's due to a known problem with how WooCommerce Blocks handles certain text strings. We recommend you try the following workaround: https://wpml.org/errata/woocommerce-multilingual-cart-page-strings-not-translated-when-using-blocks/
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket for further assistance.
Problem: You are using a custom block with a video on your WordPress site, but the source is missing from the translation. You expected to see the video with the source included, but instead, the video appears without the source in the translated version. Solution: If you're experiencing this issue with custom Gutenberg blocks, you need to ensure they are properly registered to be translatable. You can find detailed instructions on how to make your custom Gutenberg blocks translatable here.
Please note that the creation and maintenance of custom code falls outside our support scope. For implementing custom solutions, you can refer to our documentation for developers.
If the issue is specific to one or a few pages, we recommend creating the translations manually using the WordPress Editor. Simply activate the option for the page as explained here.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
