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Problem:
The client was unable to complete translations for certain pages and the main menu in different languages on their multilingual website. They also faced issues with translating images and other media elements.
Solution:
1. We advised the client to apply HTML markers to their translated content as per the documentation on Advanced Translation Editor. This should enable them to complete the translations successfully.
2. For translating navigation menus, we recommended following the steps outlined in Translating Menus.
3. To address the issue with image translations, we suggested reading the guide on Media Translation, which provides a detailed process for translating images and other media elements.

If these solutions do not resolve your issues or seem outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.