Problem: After updating content and UI on the client's site, the changes were not being translated by WPML. Additionally, the client encountered multiple PHP warnings indicating 'Undefined array key' errors. Solution: 1. We advised the client to ensure that after making changes in the content in the original language, they should update the translation. If this step was already done but the issue persisted, we recommended applying the workaround described on our errata page: https://wpml.org/errata/wordpress-6-7-mo-files-not-loaded-and-leading-to-missing-translations-on-front-end/. 2. Regarding the PHP warnings, we clarified that these messages likely resulted from using an incompatible PHP version (v8.3) with WordPress core and many plugins/themes. We suggested downgrading the PHP version to v8.2 or v8.1 to avoid such warnings.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: The client was unable to automate the translation of new pages on their website using WPML. They encountered an error indicating that the translation was still in progress and could not be completed. Solution: We recommended checking the server settings, specifically the nginx configuration. The client updated the nginx configuration with specific headers and methods to allow proper handling of WPML requests. Here is the configuration that resolved the issue:
If this solution does not apply or is outdated, or if you encounter further issues, we highly recommend opening a new support ticket. Please also check the latest versions of your themes and plugins to ensure compatibility. For further assistance, visit our support forum at https://wpml.org/forums/.
