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Dies ist das technische Support-Forum für WPML – das mehrsprachige WordPress-Plugin.
Mitlesen können alle, doch nur WPML-Kunden können hier Fragen veröffentlichen. Das WPML-Team antwortet im Forum an 6 Tagen pro Woche, 22 Stunden am Tag.
Heute stehen keine Supporter zur Arbeit im German-Forum zur Verfügung. Sie können gern Tickets erstellen, die wir bearbeiten werden, sobald wir online sind. Vielen Dank für Ihr Verständnis.
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Element übersetzen (Divi Footer)
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ja
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Was ist der Link zu Ihrer Website? versteckter Link
Hello There,
Thanks for contacting WPML Support. I will try my best to assist you in this matter.
We are having a high volume of tickets than usual and for that reason, I took this ticket from German forum and responding in English. Please let me know if you're okay with it or want me to assign this ticket to my German-Spaking colleague. I will be happy to do that for you.
From the Screenshot, I can see that the translation status of footer template is paused or waiting for other action. This situation often arises when the translation process is unexpectedly interrupted or encounters some form of disruption. I kindly request you to follow the steps mentioned in the documentation below and check if that helps to solve the issue.
If the issue persists even after that, kindly go to "WPML > Support > Advance Translation Editor(Error Log)" and share the recent errors that are logged there. I will check and let you know what to do next.
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2023/08/14 7:46:18 AM ATE Server Communication Started attempt to download xliff file. The process did not finish. 344 75041073 {"xliff_url":"https:\/\/ate-production.s3proxy.wpml.org\/translated_xliffs\/xliffs\/050\/497\/410\/original\/translated_73791038_AP_S_Geschichte_und_Hintergrund20230814-9492-9p1z7s.xliff20230814-3042-6ps539.xliff?Expires=1692603960&Signature=EeII4ynNyQhnaxxIVzzr7bDLF~B0WmbiDVLFc-bYnLJJokI~-jd9UP9W-OzK~36fdvpGq9aKytExulv6hTU3E0CGIwrAYvnvPTmP4CIPnax2PIOcRcmQVANu2nuEffoVJSYVtPe3OmHnNzwPLgowKcfg~3dxBUCnSS-oWdGmgqCa9VuGSP1DPiNu2PNVfrl0Lhhk6A9wI36nsSekjtyj9CbTocfgLdCgIp48mgSItwD3AUjZyYxICHJBVbcoHkUVceciS5bXoDaElQVBxO-6alM51zE16oOpYyyqTBJdST6NcVaDD4FG3XsYyC3eYNLUN5Qs2xaq9OypEMNjYNKP0w__&Key-Pair-Id=K1C11UVRQNXLRQ"}
2023/08/14 7:46:18 AM ATE Server Communication Started attempt to download xliff file. The process did not finish. 349 75041078 {"xliff_url":"https:\/\/ate-production.s3proxy.wpml.org\/translated_xliffs\/xliffs\/050\/497\/421\/original\/translated_73791049_Folgen_Sie_uns20230814-17592-rhaqjs.xliff20230814-12698-3gegg9.xliff?Expires=1692603960&Signature=JcXJL5BQsBUq7Ie3yrtiFxpfUfcTh5~vClO5WKoQYEPEkaKTpPmaJ2t91CyrJ1ZQUAMQaEkyKMGly-QSedN~un1EyjBjqnyEX~gsXy8clg5lf4TD6x4nnmMLZ8L~f6OHr6m9UstNmmMC9w9aSCMxfR8pxkT4lsm1mxzCrPYGzqUnYlCwIudTCLPv7g4x~yUvfRZyeM2jcwRqRJVqt0TJ9wyxtMZUwuzJDqYLt1vLL99wvOMlt1EUwUEmrvyLH-rkjZgcDfpysslqPlZSVK~evhzqEf3JVsIKArQSF4pvLqlyePZ8yXrouqIXVl7ffZy286VgeH93rNNTCSS~Pv45eA__&Key-Pair-Id=K1C11UVRQNXLRQ"}
2023/08/14 7:46:18 AM ATE Server Communication Started attempt to download xliff file. The process did not finish. 339 75041067 {"xliff_url":"https:\/\/ate-production.s3proxy.wpml.org\/translated_xliffs\/xliffs\/050\/497\/408\/original\/translated_73791032_Service_Management_im_Fokus_der_WVIB_Maschinenbau-Beiratssitzung_bei_AP_S20230814-17592-16f1ovv.xliff20230814-8549-buzb7w.xliff?Expires=1692603960&Signature=jddMKYm4HTznYJnUbFhDBcULEMgXViWLXuBdCydezK4YXVtPNbsVwdVQqfvmQ0F~XZzPR51ghTX0YAlCFM7ScMXTgHO~m-c0M2weUbGl~SNjgDtadP7JvZ2sAB4beoC9h6uxRlP6-46wnUeITlCGgNZGlsycqZDNRDhTTpYJJ2kblLed1eybBhpPZeu~nBuqRttA9qu8s18hU30lSVFT64bZ9heGF~wecn7ERKcuAdqDuCRc73tmoWS~Fszcglf7B-NiWUk3i9plge-mo9honFzwvOdEYS7y3fc1WHjkplU6XFWK5xL2ZmJqgLn-DpWCP5R9SSwftkRpkw9hV5Id4Q__&Key-Pair-Id=K1C11UVRQNXLRQ"}
2023/08/14 7:46:01 AM ATE Server Communication Started attempt to download xliff file. The process did not finish. 303 75041029 {"xliff_url":"https:\/\/ate-production.s3proxy.wpml.org\/translated_xliffs\/xliffs\/050\/497\/359\/original\/translated_73790995_Startseite20230814-5624-g3dpi6.xliff20230814-12355-1iqruzp.xliff?Expires=1692603960&Signature=LtvrHqGGs-ZCrrQLehCDJT9OMow3aOQlEAqIG3oJbqAUUcb7Vfkk4xY42UTTMvaTqOjsfuesBFJfzXio-zAWuOqrddMPqRgVfOVuoONxBrzm2OpXAyz1pjo24UzLegODQxc2RWvXT99gdb8N4bSdGLMUrtA04OHhPFncltH1kUcpzYNPgCy7312EZTd4hXgpebplSeFweGfU~E7KFkrupDFdvK0qPzf~QxIU~jGQlZbFIn4TuBtQuV-E0eOXMCI54XfYQrwyar7z~PXYz9La6LB~puC8DXtE3zLkPprJ91iMHJvB6RbcqibIpoH4Y9EmTEFpGFaBfyfNLxSAOlkHRw__&Key-Pair-Id=K1C11UVRQNXLRQ"}
2023/08/14 7:45:40 AM ATE Server Communication Started attempt to download xliff file. The process did not finish. 249 75040967 {"xliff_url":"https:\/\/ate-production.s3proxy.wpml.org\/translated_xliffs\/xliffs\/050\/497\/319\/original\/translated_73790950_Nassprozesse20230814-4757-7zt8fm.xliff20230814-3042-tff84w.xliff?Expires=1692603935&Signature=sv-EJMW5ux2vSkS62SG2op5Qg72mc63s-AAmVw9gx1iEIMN0HB2DuwkC16PptIEkJDAvogZWZj7X9Q5Q1ZEOFh9sCB0~gQCWfjwduUjvY0zRQgpYXUVUZ5J7i-gTuYc2z4k4n769YKduuryWTdr0nPfA3STL8VUunXbc8mZdsl06-TZOWgKf7jYirksKhU3yvxKYkghxv3LytCwJWBdy9ROXg5FFZusOBiUoBetgVLG~9sMMHZY7eM7~i8m66E8VaTU9Ipch5lHPdBfRrsE4CUBSai~w5dGP17cZeTDuyDD-VxG-miUygQljq8HaqDhLGnVxvsKhsKYwyG7pNf2VWw__&Key-Pair-Id=K1C11UVRQNXLRQ"}
2023/08/14 7:45:37 AM ATE Server Communication Started attempt to download xliff file. The process did not finish. 236 75040954 {"xliff_url":"https:\/\/ate-production.s3proxy.wpml.org\/translated_xliffs\/xliffs\/050\/497\/265\/original\/translated_73790917_Tobias_Bausch_im_Interview_mit_Silicon_Semiconductor20230814-5210-m40yhh.xliff20230814-13959-1q8m2fp.xliff?Expires=1692603936&Signature=Fw9ztBOv-QdPbYel7AiA4weIJRRPOf-9Eaf~u3LldsXmEZuuIr4-vBybVsAJp9acIGhpgpybFIJB~cp0AjPUCDQlRcBAiwKrmycf66EafZ3f0xlnU8MB7Js7IxyZkMvLBTw1tndwSeMGSmEcgdbsXsM56H-YbAJIElmQR-xu1A-DdrPBjISXGbftgaWHB2xfTM9YtZ9xZQiHCLsSpLOP-Wx1ao3LeL5MWiGr95RZsbC5u9o~SEKb67g5PFWhW9TO328xZqScqvrHtoKOoPX7nPSFYMbMsrqJoTPpZuf3HZgbzPdJs-hTIMNXaQRqyWix3F2aMlsGcXRNfp6VylwAnw__&Key-Pair-Id=K1C11UVRQNXLRQ"}
2023/08/14 7:45:37 AM ATE Server Communication Started attempt to download xliff file. The process did not finish. 251 75040970 {"xliff_url":"https:\/\/ate-production.s3proxy.wpml.org\/translated_xliffs\/xliffs\/050\/497\/289\/original\/translated_73790939_Chemikalien-Management_System20230814-13169-1pwrz25.xliff20230814-17136-1ttigfw.xliff?Expires=1692603935&Signature=b3baS3zrC7KxBZxlMX00peTqVZtMTJXfFo0bBWXkG5RD3jA3eYMVyvAWgZu9BR9q2dJnYniCkXRVE-hYPcXZ-NcGkMtelOI7QuNp4BCiHa8gyqaJ0KpLxclAPQ1nZorUSMRRJIHfO0V9FZNm923Nbf7lyrtqsTcIqFhPZvvhe7TByUcbanzOLBZkYcAwA0eA8ktk3g3dm~wdIngekGfuM16m9h9Mp~pb7lIwW22ygarcxHBE2fc-PgU7vTAEhXIv1nbR2HymVBlC70w4DD3D6ebxhL30PS9F2LdnuvLVx-D2nvqllomXgS1F3031ypieEKH4IonivKVg4l5eVebe2A__&Key-Pair-Id=K1C11UVRQNXLRQ"}
2023/08/14 7:45:37 AM ATE Server Communication Started attempt to download xliff file. The process did not finish. 241 75040959 {"xliff_url":"https:\/\/ate-production.s3proxy.wpml.org\/translated_xliffs\/xliffs\/050\/497\/269\/original\/translated_73790923_4_Kacheln20230814-3958-yi1ira.xliff20230814-5210-1yg9h05.xliff?Expires=1692603936&Signature=SzaRsfh0ZhRsO1Eb-uJJxAlvvesffT44tzo6L5w5s4WIjR4UDa49ZSmtDayDWRFoZcvrKKUf4EDyh9jqx2MzZnDrLNghLWBkmH6wUKId9xg-J9sxHelz39keC7Atj9ePyr0qGF-8pk8f3bu6FUUw2BzhnjFVkkhULT18GrrYKgyCdkEdKFdWB1IO8ciNI35Kb4GDO1nlA8dqq5E9WnE~kdK7UNGQVSEQNufwSxHh0zWRhD07uaK33NujQexU3ATrmL2PdUyA8Ntl9Du6sD5V8ROHUUcFqTr27EUOCGiV4tOYiQVjT2rBr4u5-H7fzkC1Ak~2GaFm-tN5PWqoW~cM4Q__&Key-Pair-Id=K1C11UVRQNXLRQ"}
2023/08/14 7:45:37 AM ATE Server Communication Started attempt to download xliff file. The process did not finish. 256 75040975 {"xliff_url":"https:\/\/ate-production.s3proxy.wpml.org\/translated_xliffs\/xliffs\/050\/497\/296\/original\/translated_73790940_SpinRCA20230814-17136-1tilvlq.xliff20230814-11404-lyp3sp.xliff?Expires=1692603935&Signature=MWv4nUT8Y0gVuTK70ufLyn0n7fegHvHz54-pmwNtmpBToKFXgogYXFPdeayBsdH4qyZPzkTlJksr21Y3zVrW5hEyIre1dQNm91NvaIVO~YuPHPGPmo9ReNOFYIUKnDsc4uJLKkPGS7Y~kulrPEq-PIaDo-D5ETn1JYKEz1a9pRyiqHtW0XspfHQPXme-~ecgFet~YfIzR4Rm8TgwifNevpzDqdp5Zho2~WzJaqCdN7oSC3TS10PkZxZCwxV5TwNUR~Lc-VTpUrXcqe89PQoIrC~5QZQs0SaQ1Z3HsXIemAb44xVsGxpJGm~e2eyP5Hdfz8YWjgaxfBDKjLlYZfGTIQ__&Key-Pair-Id=K1C11UVRQNXLRQ"}
2023/08/14 7:45:21 AM ATE Server Communication Started attempt to download xliff file. The process did not finish. 228 75040946 {"xliff_url":"https:\/\/ate-production.s3proxy.wpml.org\/translated_xliffs\/xliffs\/050\/497\/270\/original\/translated_73790919_AP_amp_S_Academy__ffnet_ihre_T_ren20230814-12355-yng4po.xliff20230814-9492-c8zwp1.xliff?Expires=1692603920&Signature=OmB6oOB01lyHN~AG-Lb6Rzw-FnAIeumMQWulU2rYmU051-PRDkamW7xAwd~1UuWLCqB32~hXbK0OeqFdewyvoJKqWpkuW8vgA7eDdk2HcN1f~omLQNqb5ZtSjs3JbdFyZU4eS9jti6ZgUX3-L1CVlC-68F4yZnDCEMZDiMygMM451JeWnSSjhElKNXBoUlMn6~WPnFq3BZQp~G3dIZ0ROVxPtR~aiAW~dmlAalRnYQ9~yInB-HRu9bbAi8MXeO~GRW-obpRu25jGTiVjLYNYv0K6OaqK8PF2w4-Sl4lyz1sjZQlaZ2mGcfXy~ZXoaA3wH1dXz5vrqe6tZYLvWhUHzA__&Key-Pair-Id=K1C11UVRQNXLRQ"}
2023/03/11 10:12:58 PM AMS Server Communication Active record record not found: Couldn't find Translator with [WHERE `translators_websites`.`website_id` = ? AND `translators`.`email` = ?] 0 0 {"errorData":{"status":404,"title":"Active record record not found","detail":"Couldn't find Translator with [WHERE `translators_websites`.`website_id` = ? AND `translators`.`email` = ?]"}}
Thanks for sharing the ATE Logs. If the issue persists even after following the documentation, a closer inspection will require to understand the root cause of the issue. I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to have a testing site where the issue is replicated.
You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.
IMPORTANT
-Please make a backup of site files and database before providing us access.
-If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: versteckter Link
Hello There,
Thanks for sharing the access information.
I have checked and understood the issue. Since you don't have any translation credit left on your account, the footer template can't be translated automatically. Now, there is two way to translate the template.
2- As there are no translation credits available on your site, you have the option to either translate the content yourself or assign this task to a translator. Please check this video(versteckter Link) to understand the process.
For now, I changed the translation mode to "Translate what you choose". You'll be able to change the mode from "WPML > Settings" after assigning the translation credits. I hope you can understand.
Please feel free to let me know if there is anything else if you need help.
Sorry for the inconvenience. I got confused with the prepaid credit term that shows on the Translation management page.
However, upon checking our records, it appears that you currently have an outstanding credit debt of over 90,000. Due to this outstanding balance, the automatic translation process has been halted, and you will not be able to proceed until this debt is cleared.
You'll able to pay by going to the "WPML > Translation Management > Automatic Translation" section.
I hope you can understand. If you need any further clarification or assistance, please don't hesitate to ask. I'm here to help.
Best Regards,
Prosenjit
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.