Problem: You are trying to translate pages using WPML, but the translation editor is not loading and keeps loading indefinitely. Solution: We recommend that you test the translation editor again to see if it is now functioning properly. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: You are trying to translate the specification tab and custom tabs on your website using the Elessi theme, but the translations are not displaying. Solution: If you're experiencing this issue, we recommend you follow these steps: 1. Navigate to WPML-> Settings-> Custom Fields Translation section. 2. Set the following custom fields to 'Copy': -
_nasa_ct_tabs
-
_custom_tab_content
3. Set the 'wc_productdata_options' field to 'Translate'. 4. Click 'Save'. 5. Edit the product in English. 6. Make a minor edit and update it. 7. Update the translation using the WPML translation editor.
Please note that the specifications themselves need to be translated in the translation editor if they haven't been translated yet.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client is facing an issue where, after a recent update, most of the Arabic translations in their WooCommerce store are not showing, despite being previously translated. They are concerned about the persistence of translations after updates and how to recover missing translations. Solution: 1. Navigate to WPML > String translation to ensure all strings are translated. 2. Open the theme's functions.php file and locate line 53. 3. Replace the existing code:
unload_textdomain('elessi-theme');
with:
unload_textdomain('elessi-theme', true);
This change should resolve the issue with missing translations. If some strings are still not reflected, it's recommended to check if they are translated in WPML. For ongoing issues, consider contacting us directly via chat for quicker resolution. Note: The current fix is a workaround due to a bug in the new WordPress version. You might need to reapply this fix after future theme updates until a permanent solution is implemented by the theme author. Stay updated on this issue by following the related errata: WPML Errata.
If this solution does not apply to your case, or if it seems outdated, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at WPML Support Forum.
Problem: The client needs to migrate 145 Arabic translations of blog posts and link them to the corresponding English posts on a newly developed website. The client tried following tutorials and videos but faced many complications. Solution: We recommend the following steps to simplify the migration process: 1. Backup your site or save an XML copy of the posts. 2. Delete the English posts and categories from the new site, as the content was imported independently, which might have broken the language connections. 3. Ensure the WPML Import/Export plugin is installed on the old site. 4. Export all posts from the old site. 5. Import all posts into the new site. 6. Run the WPML import/export settings to establish the correct language connections. https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
