Problem: After updating WPML from version 4.6.11 to 4.7.6, the list of translators is no longer visible in the WordPress admin panel under WPML -> Translation Management -> Translators. Solution: If you're experiencing this issue, we recommend you try the following steps: 1. Back up your database to ensure data safety. 2. Open your database and navigate to the
wp_options
table. 3. Locate and remove the
wpml-cache-translators-translate
option. 4. Return to your site and re-add the translators. WPML will automatically rebuild the cache.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: You are trying to translate a string for a WooCommerce Product Taxonomy to other languages, but the translation does not appear on the frontend unless 'Look for strings while pages are rendered' is active. For example, instead of 'Color', 'Farbe' (the original string) is displayed. Solution: We found that the
wordpress-en_US.l10n.php
file in your site's directory might be outdated. We recommend renaming or deleting this file located at
file to be loaded instead, potentially resolving the issue.
If this solution does not work or seems irrelevant due to it being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
