Problem: The client is unable to automatically translate the attributes of products on their WooCommerce site using WPML. The attributes for one product are not translating at all, despite following the relevant WPML documentation.
Solution: We recommend trying the following steps to resolve the issue: 1. Create new attributes. 2. Create simple and variable products. 3. Add attributes to these products and create variations for the variable products. 4. Attempt to translate these attributes automatically.
If the products were imported, they might not translate automatically. In this case, manually translate the attributes from WooCommerce -> WCML -> Attributes and then synchronize them by: - Ensuring the attributes are properly assigned to the fully translated product. - Navigating to WooCommerce > WooCommerce Multilingual ⇒ Attributes - Selecting the attribute assigned to the product. - Scrolling down and clicking on the "Synchronize attributes and update product variations" button.
Repeat these steps for each attribute assigned to the products.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client is experiencing an issue where all products in languages other than the default are not displayed, showing the error message: 'Sorry, no products matched your selection. Please choose a different combination.' This issue is caused by the B2B King plugin blocking access to the products. Solution: We recommended checking the workaround provided on the WPML errata page for issues related to B2B King's product category restriction not being copied to translations. You can find the specific workaround here: https://wpml.org/errata/b2bking-product-category-restriction-not-copied-to-translations/
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at https://wpml.org/forums/forum/english-support/.
