Problem: You are trying to use a one-click translation solution with WPML for a WYSIWYG Editor Advanced Custom Field named 'description', which is set to 'Translate'. Previously, this field was set to 'Don't translate' and was manually translated in the WordPress editor. After changing the setting and using Automatic Translation, the field does not translate unless you modify the English version, save it, and resend for translation. Additionally, you encountered PHP errors related to 'post_content' and 'post_type' being null. Solution: We recommend applying the workaround detailed in our errata page. Please visit Changing Translation Preferences for Custom Fields. Alternatively, you can try editing the original 'description' field on the original content, save the page, and then let the translation process run again.
If this solution does not resolve your issue or seems outdated, please check for related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If problems persist, we highly recommend opening a new support ticket for further assistance at WPML support forum.
Problem: You are experiencing an issue where WooCommerce emails sent after completing an order are partially in the default language (NL), despite having translations available for another language (FR). This occurs even though all email texts have been translated into FR.
Solution: We have identified this as a known issue and have published a temporary workaround. We recommend visiting the errata page for detailed instructions: https://wpml.org/errata/wc-order-update-emails-may-contain-mixed-language-texts/. Additionally, subscribing to the comments on this errata page will keep you updated on any developments.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
Problem: You are trying to translate individual options of a Radio Selector Field in an Elementor Form, but the translation tool treats all options as a single text block, which is not the desired outcome. Solution: We recommend following the workaround provided in the WPML errata page. Please visit this link and apply the suggested steps.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client is trying to translate their website content from English to Arabic using WPML. Although the WPML dashboard shows all pages as translated, the translated content is not displaying on the website, especially on the shop and product pages. Solution: 1. We recommend activating the WPML String Translation plugin. After activation, search for untranslated strings and translate them. For more guidance, refer to the following documentation:
If these solutions do not resolve your issue or seem irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, please feel free to open a new support ticket for further assistance at WPML support forum.
Problem: You are experiencing a styling issue on your website where line breaks are not appearing as expected. Solution: First, check the errata page for known issues related to line breaks being ignored when using the Advanced Translation Editor at https://wpml.org/errata/line-breaks-are-ignored-when-using-the-advanced-translation-edior/. If the issue persists, follow these steps: 1. Edit the original page and save it to prompt WPML to expect a translation update. 2. Reapply the translation either from Pages > All Pages or directly from the WordPress Editor by using the translation option in the right sidebar. 3. Use the dropdown filter on the Translation Management Dashboard to select the post type, making it easier to find the content.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.
Problem: You have configured the WPML plugin on your website with English and Spanish languages and are encountering several error messages on the Spanish version. These include incorrect function calls related to translation loading and a fatal Stripe exception error. Solution: The translation loading errors are associated with WordPress 6.7. For more details, please refer to the WPML Errata - PHP Error in WP 6.7.
Regarding the Stripe error:
Fatal error: Uncaught StripeExceptionInvalidArgumentException: $config must be a string or an array.
This issue is related to Stripe and is not connected to WPML.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum.
Problem: The client is experiencing an issue where WPML loads indefinitely when trying to delete all content from the deactivated 'English' language on their website. Despite deactivating all plugins except Elementor and switching to the default WordPress theme, the content does not disappear, and the loading continues in a loop. Solution: We recommend the following steps to resolve the issue: 1. Ensure that no security plugins or cache/optimization plugins are active, as these could block the WPML actions. 2. If the problem persists, disable all other plugins and use the default WordPress theme to see if the issue is related to a specific plugin or theme. 3. Check if the content numbers are decreasing over time; if they are, the process is working but needs more time. If not, there might be a deeper issue. 4. Be aware of a known bug where taxonomies are not removed when deleting content from the database. This needs to be done manually. More information can be found here: WPML Errata on Taxonomies. If these steps do not resolve the issue, or if the solution seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML Support Forum.
Problem: You are trying to add a new custom field using ACF, but encounter an error stating 'Uncaught InvalidArgumentException: item should be a Collection or an array or an object' when attempting to save it. Additionally, an E_ERROR occurs in the WPML plugin. Solution: We recommend applying the solution described in the following WPML forum topic: WPML forum topic. Also, check the errata page for a related issue here: WPML errata page.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: The client is trying to reinstall all default plugins language files for Germanized and Germanized Pro, as all DE, FR, and IT translations have disappeared. Solution: If you're experiencing missing translations for Germanized and Germanized Pro, we recommend re-importing the .po files that come with the plugin. It's important to ensure that the strings are registered under the correct text domain in WPML. Strings should be registered based on the text domain parameter attached to them. For instance, strings defined with the text domain 'germanized-pro' will appear under that filter, and those with 'germanized' will appear under the respective filter.
If the issue persists or seems related to strings being registered under the wrong text domain or language, we suggest verifying the settings and, if necessary, adjusting them directly in the database.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket at WPML support forum for further assistance.
never loads. Solution: If you're experiencing this issue, we recommend removing the database key that might be causing the problem. You can find detailed instructions on how to do this on our errata page: https://wpml.org/errata/language-switcher-css-still-points-to-the-old-url-after-sites-migration/. Alternatively, you can use WP-CLI to delete the option directly using the following command:
If this solution does not apply because it's outdated or not relevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
