Problem: The client was experiencing issues with the multicurrency feature of WooCommerce Multilingual & Multicurrency. Despite setting the currency based on site language and client location, and having custom prices for each country, the currency did not change according to the client's location. The client used a VPN to simulate locations in DE/DK but still saw prices in NOK while in SE and DK, and vice versa.
Solution: We recommended the client to ensure they had followed all the steps correctly by visiting Multi-Currency Support for WooCommerce. We asked the client to: 1. Create a full site backup. 2. Update all plugins and themes. 3. Flush any cache memory. 4. Enable and configure the multicurrency mode correctly. After these steps, our 2nd-tier specialists took over, activated the multicurrency options, and flushed the cache memory, which resolved the issue.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
