Problem: You are using the Variation Images Gallery PRO for WooCommerce plugin to add multiple images to each product variation in your multilingual WooCommerce store. You have set the custom field (rtwpvg_images) to 'Copy' in the WPML custom fields translation settings for new translations, but the variation image galleries are not copied to the translated versions of products that were already translated before updating the field settings. Re-saving the original product did not resolve the issue. Solution: 1. Install the Media Translation Plugin: - Access the plugin installation page. - Locate and install the Media Translation plugin. 2. Run Media Language Information Process: - Go to WPML → Media Translation. - Complete the process to add language information to your media files. 3. Perform Troubleshooting Actions: - Access the troubleshooting page. - Select and run the following actions all at once: - Update product count - Sync product variants - Sync product gallery images - Fix translated variant relationships - Sync metadata from original to translated products After completing these actions, verify if the media files have been properly synchronized.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: You are using the Variation Images Gallery PRO for WooCommerce plugin to add multiple images to each product variation in your multilingual WooCommerce store. After creating products in the default language (Italian) and translating them using WPML, you've noticed that the variation image galleries are not copied to the translated versions of the products. Solution: If you're experiencing this issue, we recommend checking if the related image fields are set to copy. You can do this by navigating to WPML > Settings > Custom Fields > Show system fields. Look for any related image field and set it to copy. Afterwards, go back to your default language product and save the product. For more detailed guidance, please refer to our documentation on Translating Custom Fields.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: You are using a theme with Elementor and have successfully translated headers and footers using WPML. However, when trying to assign these translated headers and footers to pages, only the Italian versions are available in the page options. Solution: We set the
1
template_type
field to 'Copy' for you. Then, we updated the header template in the default language and its translation. Now, you should not select the English header in the theme settings; instead, select the Italian header and translate it into English. This way, the English header will correctly appear on the translated pages.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.
Problem:
Hello, I am using the Enfold theme updated to the latest version. When I try to create a gallery with the advanced layout editor, I select the photos to insert. However, when I save the page, I see different images compared to the ones I have chosen. I noticed that this has been happening since we installed WPML Media Translation. How can I resolve this? Thank you.
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