Problem: You are working on a site under development using WPML String Translation and encountering an issue where WPML is unable to write .mo files to the folder: /u01/eirsapp/public_html/wp-content/languages because the folder is not writable. This is preventing string translations from appearing on the site. Solution: To resolve this issue, we recommend making the folder writable. You can follow the guide on how to make folders writable here: https://wpml.org/faq/cannot-write-mo-files/. If you encounter difficulties, it would be best to contact your hosting support to check if making the folder writable is possible on your hosting. If it is, request them to adjust the folder's permissions for you.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client needed to add the Chichewa language, which is not included in WPML's default language options, and the custom language solution was not working. Solution: 1. We confirmed that the correct language code for Chichewa is "ny". 2. We advised the client to create a custom language following the instructions provided in our documentation: Editing WPML's Languages Table. 3. We informed the client that automatic translation might not be available for Chichewa, as it is not supported by translation engines, which can be verified here: Supported languages for automatic translation. 4. We suggested that the client should use manual translation, with guidance available here: Using different translation editors for different pages. 5. Alternatively, we mentioned the possibility of mapping the custom language to a supported language if there is a similar one, with instructions here: How to map a custom language to a supported language.
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