[Gelöst] Lagerbestände können nicht geändert werden
Dieses Thema ist gelöst. Hier finden Sie eine Beschreibung des Problems und der Lösung.
Problem: Wenn Sie versuchen, die Lagerbestände Ihrer Produkte zu aktualisieren, treten Probleme auf. Unabhängig davon, ob Sie dies in der Ausgangssprache oder einer übersetzten Sprache tun, kann der Bestand nicht über QuickEdit geändert werden. Beim Versuch, den Bestand zu aktualisieren, dreht sich das Ladesymbol endlos, und beim Aktualisieren über die Produktdetailseite erscheint eine Fehlermeldung über einen kritischen Fehler auf Ihrer Seite. Solution: Wir haben festgestellt, dass das Problem durch eine veraltete Version des Yoast SEO Plugins verursacht wurde, die nicht mit dem WPML SEO Plugin kompatibel ist. Um dieses Problem zu beheben, deaktivieren Sie bitte das aktuelle Yoast SEO Premium Plugin und aktualisieren Sie es auf die neueste Version (22.8). Nach der Aktualisierung sollten Sie in der Lage sein, die Lagerbestände ohne Probleme zu aktualisieren.
Falls diese Lösung nicht relevant sein sollte, weil sie veraltet ist oder nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu öffnen. Wir empfehlen Ihnen auch, die Seite mit den bekannten Problemen zu überprüfen, die Version der dauerhaften Lösung zu überprüfen und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum.
Dies ist das technische Support-Forum für WPML – das mehrsprachige WordPress-Plugin.
Mitlesen können alle, doch nur WPML-Kunden können hier Fragen veröffentlichen. Das WPML-Team antwortet im Forum an 6 Tagen pro Woche, 22 Stunden am Tag.
Sagen Sie uns, was Sie zu tun versuchen?
Seitdem wir WPML nutzen können die Lagerbestände der Produkte nicht mehr angepasst werden. Egal ob in der Ausgangssprache Englisch oder eine der übersetzten Sprachen. Wenn ich versuche den Bestand über QuickEdit zu ändern und speichern klicke, dreht sich das Rädchen ewig und nichts passiert.
Wenn ich das Produkt öffne um den Bestand zu bearbeiten, kommt sobald ich auf Aktualisieren klicke, die Fehlermeldung, dass meine Seite einen kritischen Fehler aufweist.
Wie lautet der Link zu Ihrer Website? versteckter Link
To reduce the waiting time, I took this ticket and responded in English. Please let me know if you're okay with it or want to continue the conversation in German language. I will check and forward the ticket to one of our German supporters to assist you in the German language.
I understand that you're having issues updating the stock information of the product. Since you're encountering a fatal error when updating from the product editor, it's possible that the stock update process is being interrupted by another process or is conflicting with a third-party plugin on your site. As first step to debug the issue, will you please try running a plugin conflict test on your site?
- Please take a backup of your site.
- Deactivate other plugins on your site except for WPML, String Translation, WooCommerce and WooCommerce Multilingual.
- Try to update the stock again.
- If that solves the issue, start activating the plugins and after activating each one, try to update the stock informatation again.
In this way, you'll be able to identify what exactly causing the issue.
But, if the issue persists even after that, please enable WordPress debug on your site by following this guide and try updating the stock again. Details about the error should be logged in the debug log file if the issue occurs again. Please copy the detailed error log and share it in your next response. I will check it and let you know what to do next.
thank you for your reply and your quick help. It's fine in English 🙂
I have just tried it and deactivated all plugins, one after the other I activated them all again and the problem seems to be with the WPML Multilingual CMS plugin.
As soon as I activate it, it combines the different translated versions of a product into one and then I can no longer change the stock or other things.
What can we do now?
May I kindly ask if you have checked the issue by keeping only WPML, String Translation, WooCommerce, and WooCommerce Multilingual activated on your site? If you deactivate all plugins, including WPML, it won't be possible to trace what exactly is conflicting with WPML.
As you mentioned, activating the WPML plugin combines the default and translated products into one list, which suggests that the language and translation information is not properly added to the products. The WPML plugin will correctly add the language information to the products, ensuring they are displayed correctly in each language.
Please open the products and check if the language information is properly added. Also, ensure that the default and translated products are correctly connected. You can refer to this guide to understand the process.
It is also important to make sure that the WooCommerce multilingual plugin is configured correctly on your site.
If the issue persists even after ensuring that everything is configured correctly, please let me know. I will take a closer look and be happy to assist you further in this matter.
thank you for your quick reply.
Yes, the problem also exists when only WPML, String Translation, WooCommerce, and WooCommerce Multilingual are active on the site and all other plugins are deactivated.
In my eyes it looks like the products are correctly linked to the translated products.
What could be the problem in the settings in the WooCommerce multilingual plugin?
Since the issue persists even with a minimal number of plugins, a closer inspection will be required to understand the root cause of the issue.
I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to have a testing site where the issue is replicated.
You will find the needed fields below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.
IMPORTANT
-Please backup site files and database before providing us access.
-If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: versteckter Link
Thank you for sharing the access information. The credentials worked.
When I tried to update the stock status, I encountered a fatal error that appeared in the browser console log. Since the debug log wasn't enabled, I enabled it and recreated the issue to obtain proper details about the error.
In the log file, I noticed an error from the WPML SEO plugin. One of the functions is not working correctly because it is not receiving the correct number of arguments.
I also noticed traces of the Yoast SEO plugin in the log file. To confirm whether the plugins are updated to their latest versions, I checked the plugin section and found that the installed version of Yoast SEO is very old(4.0.2). The WPML SEO plugin does not support this older version of Yoast and it could be the reason behind the Fatal error.
Upon deactivating the current Yoast SEO Premium plugin, the stock got updated without any issues. So, if you want to use the Yoast SEO plugin with WPML SEO, please update the Yoast SEO plugin to its latest version(22.8) and then check again. I hope it will help.
Let me know the update. I will be happy to help if you need further assistance in this matter.
thank you for your reply and your help.
I think it works now! It takes a relatively long time to load, but the change is applied and I no longer get an error message.
I'm totally surprised about the Yoast SEO plugin, as I was never shown an available update here. I have now deleted it and reinstalled it.
Thank you for the update! Glad to hear that the suggestion helped!
Sometimes, a plugin update may not arrive due to API issues or other reasons. I'm glad to hear that everything is working fine after installing the latest version. 🙂
Feel free to reach us if you ever need any assistance, we will be happy to help.
Since the issue is resolved now, would you please consider marking this ticket as resolved?
