ATE

Problem:
The client is trying to translate FluentForm IDs using WPML with different IDs for French and English versions, managed through Divi builder. The client faced issues where the FluentForm ID was not appearing in the 'Edit translation' section and was incorrectly modified in the source language upon updates.
Solution:
1. Add the following XML configuration to WPML > Settings > Custom XML Configuration:

<wpml-config>
  <shortcodes>
    <shortcode>
      <tag>fluentform</tag>
      <attributes>
        <attribute>id</attribute>
      </attributes>
    </shortcode>
  </shortcodes>
</wpml-config>

2. Insert this code at the top of your theme's functions.php file to make the form ID translatable:

add_filter('wpml_tm_job_field_is_translatable', '__return_true');

3. Make a minor edit to the page where the shortcode is used to refresh WPML elements.
4. Search for the form ID using the search bar in the translation editor.

If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.

Problem:
The client is experiencing issues updating translations after changes to dictionary entries. They expected to see a specific translation, but the system is showing an incorrect automatic translation.
Solution:
1) Update WPML to the latest version (4.7.2). Go to Plugins > Add New > Commercial > Click "Check for Updates" and update WPML plugins to the latest versions. Remember to create a backup before taking any action.
2) Then go to the Glossary tab and click the 'Update Existing Translations' button.

If this solution is not relevant to you because it is outdated or does not apply to your case, we recommend that you open a new support ticket. We also recommend that you check related known issues at https://wpml.org/known-issues/, verify the version of the permanent solution, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum: WPML support forum.

Problem:
Il cliente ha bisogno di tradurre un sito in più lingue utilizzando WPML AI e desidera sapere come i dati vengono passati a ChatGPT per la traduzione, preoccupato per la comprensione del contesto e se le traduzioni vengono gestite singolarmente o in modo coerente.
Solution:
I motori di traduzione, inclusi quelli usati da WPML AI, lavorano traducendo segmento per segmento. WPML non gestisce direttamente questo processo, ma migliora le traduzioni aggiungendo informazioni come il contesto e il tipo di formalità, oltre a considerare il Glossario e le modifiche alla memoria di traduzione. I test interni hanno mostrato che le traduzioni effettuate con WPML AI sono di alta qualità, richiedendo poche o nessuna modifica.

Se la soluzione proposta risulta non essere pertinente, perché potrebbe essere datata o non applicabile al tuo caso, ti consigliamo di aprire un nuovo ticket di supporto. Ti raccomandiamo inoltre di consultare la pagina dei problemi noti per verificare la versione della correzione permanente e confermare che hai installato le ultime versioni di temi e plugin.