Custom Work

Problem:
The client is working on a site under development and trying to issue posts in a specific language using WPML. They used custom code to query posts, but it did not work for switching the language.
Solution:
We recommended using a different approach since we cannot debug custom-coded templates. Here is a working example that the client can adapt:

<?php    
// Get the current frontend language
$current_lang = apply_filters( 'wpml_current_language', NULL );
 
$args = array(
    'post_type'      => 'post',
    'posts_per_page' => -1,
'suppress_filters' => false,
    'lang'           => $current_lang, // Filter posts by the current language
);
 
$posts = get_posts($args);
 
if ($posts) {
    foreach ($posts as $post) {
        setup_postdata($post);
        // Display the post data
        echo '<h2>' . get_the_title() . '</h2>';
        echo '<div>' . get_the_excerpt() . '</div>';
    }
    wp_reset_postdata();
}
 
?>

If this solution does not apply because it is outdated or not suitable for your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

Problem:
The client is experiencing an issue where the preview image for an article does not automatically update when translating articles using WPML. Despite disabling image-related plugins and adding specific filters, the issue persists.

Solution:
1. Temporarily disable any image optimization features, such as Lazyloading.
2. Navigate to "WPML > Settings" and access the Media Translation section. Select the options shown in this screenshot (https://prnt.sc/Qfy7oxq7qrvZ) and initiate the process by clicking on the "Start" button.
3. After completion, clear the caches from the site and browser.
4. Check if the image preview displays correctly on the translated page or post.
5. If the issue continues, proceed with Media Synchronization in WPML > Settings.
6. Go to "WPML > Support > Troubleshooting" and perform the following actions:
- Synchronize posts taxonomies (select "Media" from the dropdown before clicking)
- Clear the cache in WPML
- Assign translation status to duplicated content
- Set language information
- Fix post-type assignment for translations
7. Clear the caches again and verify the issue.

If these steps do not resolve the problem, a more detailed investigation might be necessary. We recommend checking related known issues (https://wpml.org/known-issues/), verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket for further assistance. You can do so here: WPML Support Forum.