Problem: You are trying to automatically translate content created with Elementor using WPML, but the Elementor content is not visible for translation. The 'WPML: Elementor Widgets' section remains empty, indicating that all widgets are already registered, yet the translation does not include Elementor content. Solution: The issue was due to a missing database table named 'icl_string_packages'. To resolve this, you need to create this table in your database. Here is the SQL query you should run:
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CREATE TABLE `wp_icl_string_packages` ( `ID` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `kind_slug` varchar(160) COLLATE utf8mb4_unicode_ci NOT NULL, `kind` varchar(160) COLLATE utf8mb4_unicode_ci NOT NULL, `name` varchar(160) COLLATE utf8mb4_unicode_ci NOT NULL, `title` varchar(160) COLLATE utf8mb4_unicode_ci NOT NULL, `edit_link` text COLLATE utf8mb4_unicode_ci NOT NULL, `view_link` text COLLATE utf8mb4_unicode_ci NOT NULL, `post_id` int(11) DEFAULT NULL, `word_count` varchar(2000) COLLATE utf8mb4_unicode_ci DEFAULT NULL, PRIMARY KEY (`ID`)) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;
After running this query, return to the original page and click on update.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum.
Problem: The client was unable to use their assigned translation credits for automatic translation in WPML, and they also faced issues translating content on Elementor pages. Solution: 1. We identified that the translation credits were stuck due to a change in the automatic translation account ID after reinstalling WPML. To resolve this, the client needed to: - Move the credits back to their WPML.org account by clicking the "add/remove credits" button on https://wpml.org/account. - Remove the current site key and generate a new one at https://wpml.org/account/sites/, then unregister and re-register WPML with the new key on their website. - Re-add the credits to the site following the steps provided at https://wpml.org/documentation/automatic-translation/how-to-assign-automatic-translation-credits-to-your-sites/. 2. For translating Elementor pages, the client was advised to download and install a specific add-on for WPML to handle custom Elementor blocks. They should follow the steps outlined at https://wpml.org/documentation/support/multilingual-tools/registering-custom-elementor-widgets-for-translation/. If these solutions do not resolve the issues or if they seem outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please do not hesitate to open a new support ticket at WPML support forum.
Problem: You need to automatically translate only the public pages on your site and are unsure how to configure WPML to exclude private pages from automatic translation. Solution: We recommend switching to the "Translate What You Choose" mode in WPML. You can do this by navigating to WPML -> Settings -> Translation mode. Once you have switched modes, you can manually select which pages you want to translate automatically. For detailed instructions on how to send pages for automatic translation, please visit Translating Individual Pages, Posts, and Other Content Automatically.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket at WPML support forum.
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