Problem: The client was experiencing an error indicating that the
product_type
field was set incorrectly for some product translations due to the
product_type
taxonomy being translated.
Solution: We advised the client to first take a full backup of their site. Then, to resolve the issue, we instructed them to navigate to the WooCommerce Multilingual troubleshooting page and click on the "Start" button under "Fix product_type taxonomy terms". We also confirmed that the client's settings for the
product_type
taxonomy were now correct according to the screenshot they provided. Additionally, we clarified that the warning in their screenshot was a reminder to back up their site before proceeding with any troubleshooting steps. For more details, we provided a link to our documentation: WPML Troubleshooting Options.
Please note that if this solution does not apply to your case, or if it is outdated, we recommend checking the related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please do not hesitate to open a new support ticket with us.
