nikitaS-7

Problem:
The client is experiencing an issue where the styling of emails sent from Contact Form 7 in Russian and Latvian languages differs from the original styling in English.

Solution:
First, we recommend updating the WPML plugin to the latest version (4.6.10) and its add-ons to ensure you have all the latest bug fixes and improvements. You can find the latest versions in the "My Account -> Downloads" section on the WPML site. Please follow the instructions to update here: http://wpml.org/faq/install-wpml/. Remember to backup your database before proceeding. For more information on compatibility and usage of Contact Form 7 with WPML, visit:

• https://wpml.org/compatibility/2019/02/announcing-contact-form-7-ml/,
• https://wpml.org/documentation/related-projects/using-contact-form-7-with-wpml/

If the issue persists after updating, please try the following workaround:
1. Go to the edit screen of the form.
2. Switch to the second language and navigate to the "Mail" tab.
3. Remove the string

<!-- -->wpcodeself<!-- -->

from the "Message Body" field.
4. Save the changes.

If the solution provided here is not relevant due to being outdated or not applicable to your case, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket. You can do so here: WPML support forum.