The client is unable to assign 110000 translation credits to their website despite following the necessary steps and encountering an error stating insufficient credits for automatic translation. Additionally, there is confusion about needing to pay more to start the translation.
Solution:
If you're experiencing issues with assigning translation credits to your site, we recommend following these steps:
1. Ensure you have followed the instructions on how to assign automatic translation credits, which can be found here: Assign Automatic Translation Credits.
2. If the problem remains, perform a full site backup. 3. Visit your account page at WPML Account Sites and delete the existing key for the site. 4. Navigate to Plugins>>Add New>>Commercial tab in your WordPress dashboard. 5. Click on "Register WPML" and then on "Get a key for this site". 6. Copy the newly generated code and register the site with this new key under the same navigation path.
If these steps do not resolve your issue or if the solution seems outdated or irrelevant to your case, please check related known issues at WPML Known Issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket for further assistance at WPML Support Forum.
