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Problem:
The client reported that some product categories were missing in English compared to the number of categories in French.
Solution:
We recommended the client to navigate to WooCommerce → WooCommerce Multilingual & Multicurrency → Categories and translate the missing categories. Additionally, we pointed out that under the Status tab in the same section, it was indicated that "42 Product categories are missing translations."
We provided a documentation link for further guidance: https://wpml.org/documentation/related-projects/woocommerce-multilingual/#taxonomies
We advised that by translating these product categories, the number of English categories should match the French ones, as each translated category creates a new category linked to the original.

Please note that the solution provided might be outdated or not applicable to your case. If after checking the related known issues and confirming that you have the latest versions of themes and plugins installed, the problem persists, we highly recommend you to open a new support ticket. For further assistance, you can reach out to us on the WPML support forum.