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Dieses Thema ist gelöst. Hier finden Sie eine Beschreibung des Problems und der Lösung.

Problem:
Der Kunde wollte das Guthaben und die Kreditkarte für die Domains gemeinsam nutzen. Es gab Probleme mit der automatischen Übersetzung auf shop.***.eu und die Zahlung konnte auf ***.com nicht abgebucht werden. Zudem war die falsche Webseite im WPML-Konto des Kunden gelistet.
Lösung:
Wir haben festgestellt, dass keine Installation von *.***.eu oder .***.eu für die automatische Übersetzung registriert war. Wir empfehlen, den alten SiteKey für shop.***.eu nter https://wpml.org/account/sites/ zu entfernen und einen neuen auszustellen. Anschließend sollte der Kunde den Key auf seiner Installation über https://wpml.org/faq/install-wpml/#unregister entfernen, um das Eingabefeld für den neuen Key zu aktivieren.

Es ist möglich, dass diese Lösung aufgrund von Aktualisierungen oder unterschiedlichen Umständen nicht mehr relevant ist. Wir empfehlen daher, die Seite mit bekannten Problemen unter https://wpml.org/known-issues/ zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und sicherzustellen, dass die neuesten Versionen von Themes und Plugins installiert sind. Sollte das Problem weiterhin bestehen, bitten wir darum, ein neues Support-Ticket zu öffnen.

Dies ist das technische Support-Forum für WPML – das mehrsprachige WordPress-Plugin.

Mitlesen können alle, doch nur WPML-Kunden können hier Fragen veröffentlichen. Das WPML-Team antwortet im Forum an 6 Tagen pro Woche, 22 Stunden am Tag.

Schlagwörter: 

Dieses Thema enthält 17 Antworten, hat 2 Stimmen.

Zuletzt aktualisiert von torbenB-3 Vor 10 Monaten, 1 Woche.

Assistiert von: Marcel.

Verfasser Beiträge
Februar 4, 2024 unter 11:15 am #15263364

torbenB-3

Sagen Sie uns, was Sie versuchen zu erreichen?
Ich möchte gemeinsam das Guthaben und die Kreditkarte für die beiden Domains:
sebastians-info.com
und
shop.nlq24.eu
nutzen.
Ich meinte, dass wir dies auch schon tun. Doch nun funktioniert die Übersetzung auf shop.nlq24.eu gerade nicht und bei der Suche nach Fehlern bin ich darauf gestoßen, dass auf der Seite von sebastians-info.com steht, dass man die Zahlung nicht abbuchen konnte.
Da aber ja beide verbunden sind, braucht diese Seite ja keine andere Zahlungsquelle.
Bitte verbinden Sie es, damit wir gemeinsam die Kredits benutzen können.
Die Zahlung für shop.nlq24.eu ist ja hinterlegt und funktioniert.

Bitte sorgen Sie auch dafür, dass die Übersetzungen umgehend wieder auf beiden Seiten funktionieren.

Warum steht in der Übersicht in meinem Account unter verbundene Webseiten noch:
versteckter Link
das müßte ja shop.nlq24.eu stehen. Ich kann aber keine weitere URL hinzufügen, da hier kein Button zur Verfügung steht.

Februar 5, 2024 unter 12:54 pm #15266117

Marcel
Supporter

Sprachen: Englisch (English ) Deutsch (Deutsch )

Zeitzone: Europe/Madrid (GMT+01:00)

Hallo,

bei uns ist aktuell keine Installation von *.nlq24.eu bzw., .nlq24.eu für die automatische Übersetzung registriert. Es ist daher auch keine Verbindung hergestellt oder eine Zahlungsmethode geteilt.

Der SiteKey für versteckter Link wurde im Jahr 2012 ausgestellt. Am besten entfernen Sie diesen unter https://wpml.org/account/sites/ und stellen einen neuen für versteckter Link aus. Es scheint als ob sich dieser auf der Installation nicht mehr aktiv ist.

Entfernen Sie dann den Key auf der Installation via https://wpml.org/faq/install-wpml/#unregister, dann wird das Eingabefeld für den neuen Key wieder aktiviert.

Freundliche Grüße
Marcel

Februar 9, 2024 unter 6:53 pm #15287340

torbenB-3

Hallo,
es geht auch um die Seite versteckter Link
die sich die Übersetzungen mit der Seite versteckter Link
teilen soll.
Ja, nlq24.de ist nicht registriert. Aber der Shop.
Ich will da nicht irgendwelche Registrierungen löschen, bevor ich nicht weiß, ob versteckter Link weiter von ihnen übersetzt wird.
Ich bekommen nämlich derzeit Produkte dort nicht mit WPML übersetzt, obwohl dies die ganze Zeit funktionierte.
Ich wollte das Produkt übersetzen:
versteckter Link
Liebe Grüße
torben

Februar 12, 2024 unter 11:56 am #15292956

Marcel
Supporter

Sprachen: Englisch (English ) Deutsch (Deutsch )

Zeitzone: Europe/Madrid (GMT+01:00)

Hallo Torben,

wie ich geschrieben habe ich aktuell keine Installation mit "*.nlq24.eu bzw. "nlq24.eu" Domains bei uns für eine automatische Übersetzung registriert, somit auch nicht eine Subdomain mit "shop". Daher ist auch keine automatische Übersetzung weiterhin von uns in Bearbeitung.

Sie können hier wie beschrieben einfach den Key löschen und neu hinterlegen. Der neue Key wird dann automatisch mit der anderen Domain verknüpft. Dies löscht keine Übersetzungen etc. an der Seite, diese bleiben dabei in der DB vorhanden.

Freundliche Grüße
Marcel

Februar 12, 2024 unter 4:19 pm #15294071

torbenB-3

Hallo Marcel,
ich habe die bei mir stehende Domain versteckter Link
gelöscht und wieder hinzugefügt.
Jedoch kann ich neue Produkte immer noch nicht übersetzen.
Ich hatte zuvor ein Produkt dupliziert, es dann unter einem neuen Namen gespeichert und geändert auf ein Produkt mit ähnlichem Inhalt. Nachdem das neue, ähnliche Produkt fertiggestellt war, habe ich es gespeichert.
Nun wollte ich es übersetzen. Die Weiterleitung zu WPML zeigte nun nicht die deutsche Ausführung des neuen Produktes in der linken Spalte, sondern die Version des Produktes, welches ich zuvor dupliziert habe.

Alte Produkte kann ich ändern und übersetzen, die duplizierten und geänderten jedoch aktuell nicht.

Das ist die Supportinfo:
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Februar 12, 2024 unter 4:31 pm #15294095

Marcel
Supporter

Sprachen: Englisch (English ) Deutsch (Deutsch )

Zeitzone: Europe/Madrid (GMT+01:00)

Hallo,

Die Weiterleitung zu WPML zeigte nun nicht die deutsche Ausführung des neuen Produktes in der linken Spalte, sondern die Version des Produktes, welches ich zuvor dupliziert habe.

Dies hat nichts mit dem Key zu tun. Sofern Sie bereits übersetzen können, ist der neue Key korrekt hinterlegt. Dieses Verhalten scheint mir erwartet zu sein. Wenn Sie das Produkt duplizieren, wird 1:1 der Inhalt der Original-Sprache in der linken Spalte hinterlegt. Sollte Sie hier Änderungen nach einer weiteren Bearbeitung erwarten, scheint die vorherige Übersetzung noch nicht zu 100% abgeschlossen zu sein.

Bitte fügen Sie konkrete Beispiele an, dann können wir dieses Ticket aufteilen und getrennt weiterbehandeln.

Freundliche Grüße
Marcel

Februar 12, 2024 unter 5:43 pm #15294338

torbenB-3

Ich hatte ja das neue, ähnliche Produkt schon unter einem neuen Namen gespeichert.
Und alles ist in deutsch ja schon verändert da.
Dennoch zeigt er mir beim Klicken zur Übersetzung auf Englisch den deutschen Text vom alten Produkt an, obwohl ich gar nicht mehr in dem alten Produkt bin.
Das hat dann mit der Übersetzung noch gar nichts zu tun. Ich erhalten ja den Text in deutsch auf der linken Seite, der vom alten Produkt ist, und nicht von dem neuen, welches ich ja zuvor dupliziert habe.
Normaler Weise muss er auf der linken Seite ja den deutschen Text vom geänderten (neuen) Produkt zeigen und nicht den vom alten.

Ich habe hier das Produkt CDL3000 welches in Deutsch und in Englisch bereits existiert - Link:
versteckter Link

Dieses hatte ich dupliziert und geändert in:
versteckter Link

Beide Produkte sind in DE also schon da...
Aber das zweite versteckter Link kann ich nicht übersetzen.

Februar 12, 2024 unter 6:02 pm #15294404

Marcel
Supporter

Sprachen: Englisch (English ) Deutsch (Deutsch )

Zeitzone: Europe/Madrid (GMT+01:00)

Hallo,

was ist im Backend dieses Produkts ersichtlich? WPML zeigt im Translation Editor an, was dort hinterlegt ist.

Freundliche Grüße
Marcel

Februar 12, 2024 unter 6:41 pm #15294518

torbenB-3

Da sind eben die falschen Daten auf eurer Übersetzungsseite angezeigt.
Zum einen ist es so, dass wenn ich das Produkt aufrufe in deutsch, der Editor von WordPresse eingestellt ist. Wenn ich ihn auf WMPL umstelle und das Produkt speichere, ist trotzt alle dem die deutsche Seite in eurem Bild immer noch die von dem Duplizierten Produkt.
In dem Editor für die englische Übersetzung steht dann:
CDL3000 TOP Premium 250 ml with dosing system (Kopie) (Kopie)
Wobei hier noch 2 x (Kopie) steht, wie du siehst.

Oben bekomme ich den Hinweis:
Warning: You are trying to edit a translation that is currently in the process of being added using WPML.

Please refer to the Translation Management dashboard for the exact status of this translation.

Und weiter unten steht:
The recommended way to translate WooCommerce products is using the WooCommerce Multilingual & Multicurrency products translation page. Please use this page only for translating elements that are not available in the WooCommerce Multilingual & Multicurrency products translation table.

Wenn ich das Produkt verlasse und neu aufrufe, ist wieder der WordPress Editor drin..

Februar 12, 2024 unter 7:08 pm #15294596

Marcel
Supporter

Sprachen: Englisch (English ) Deutsch (Deutsch )

Zeitzone: Europe/Madrid (GMT+01:00)

Hallo,

Warning: You are trying to edit a translation that is currently in the process of being added using WPML.

Es gibt einen aktuellen Job dafür. Sie müssen diesen zuerst abschließen. Die Übersetzung ist ansonsten gesperrt.

Freundliche Grüße
Marcel

Februar 13, 2024 unter 7:57 am #15295771

torbenB-3

Hallo Marcel,
wie bekomme ich heraus, welcher Job noch nicht abgeschlossen ist?
Ich bitte um Hilfe.
Liebe Grüße
torben

Februar 13, 2024 unter 8:49 am #15295970

Marcel
Supporter

Sprachen: Englisch (English ) Deutsch (Deutsch )

Zeitzone: Europe/Madrid (GMT+01:00)

Hallo,

öffnen Sie das Translation Management und suchen Sie über den Filter nach dem Namen des Produkts. Am Status Icon erkennen Sie dann, ob die Seite in Bearbeitung ist: https://wpml.org/de/documentation-3/ratgeber-zum-loslegen/#uebersetzung-icons.

Freundliche Grüße
Marcel

Februar 14, 2024 unter 8:25 am #15300421

torbenB-3

Hallo Marcel,
ich hatte 2 Produkte gefunden, die dieses Rädchen hatten und habe sie übersetzt.
Nun waren keine mehr zu sehen, die in Bearbeitung waren.
Dennoch kann ich neue Produkt nicht übersetzen.
Es kommt dann die Meldung:
Warning: You are trying to edit a translation that is currently in the process of being added using WPML.

Februar 14, 2024 unter 9:20 am #15300685

torbenB-3

Lieber Marcel!
Ich habe nun noch einen Beitrag gefunden, der das Rädchen hat. Diesen habe ich übersetzt.
Doch der Kreis der sich beim Übersetzen dreht, hört nicht auf zu drehen.
Es ist der Beitrag:
"CDH3000 LONG (CDL) - jetzt auch in 250 ml"

Der Kreis dreht sich schon seit mehr als einer halben Stunde.
Ich habe es auch ab und zu gehabt, dass Übersetzungstatusse als nicht übersetzt angezeigt wurden. Klicke ich auf Übersetzung waren sie schon zu 100 % übersetzt...

Februar 14, 2024 unter 1:39 pm #15302648

Marcel
Supporter

Sprachen: Englisch (English ) Deutsch (Deutsch )

Zeitzone: Europe/Madrid (GMT+01:00)

Hallo,

Ich würde mir das gerne direkt auf Ihrer Seite ansehen. Dazu bräuchte ich bitte temporären Zugriff (WP-Admin und FTP) auf Ihre Seite, vorzugsweise zu einer Test/Staging Seite, an der das Problem nach Möglichkeit repliziert wurde.

Die dafür benötigten Felder finden Sie unterhalb des Kommentarbereichs. Die Informationen, die Sie eingeben, sind privat, d.h. nur Sie und ich können sie sehen und haben Zugriff darauf.

WICHTIG
Bitte erstellen Sie eine Sicherungskopie der Site-Dateien und der Datenbank, bevor Sie uns Zugang gewähren.
-Wenn Sie die wp-admin/FTP-Felder nicht sehen, bedeutet dies, dass Ihre Post- und Website-Login-Daten ÖFFENTLICH gemacht werden. Posten Sie Ihre Website-Details NICHT, wenn Sie die erforderlichen wp-admin/FTP-Felder nicht sehen. Wenn Sie das nicht tun, bitten Sie mich, die private Box zu aktivieren. Die private Box sieht wie folgt aus:
versteckter Link

Freundliche Grüße
Marcel