Problem: You've exported WooCommerce products from another site and imported them to your new site using WPML, but the translation versions of each product appear as new products instead of being linked to the original product. Solution: To correctly import products with their translations, we recommend following the steps described in our guide. You can find detailed instructions and examples for WooCommerce products here: WPML Export and Import Documentation. Additionally, we suggest downgrading your PHP version to v8.2 or v8.1, as not all plugins and themes are fully compatible with PHP v8.3.22.
If this solution does not resolve your issue or seems outdated, please check our known issues page and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket for further assistance. You can do so here: WPML Support Forum.
You are encountering an error message on your WooCommerce site due to some taxonomies being set as untranslatable, which affects the functionality of a multilingual setup.
Solution:
To resolve this issue, we recommend the following steps:
1) Ensure you have a recent backup of your site. 2) Navigate to WPML >> Settings >> Taxonomies Translation. 3) Set the following items to Translatable: - product_cat (Product categories) - product_tag (Product tags) - product_type - Any attributes (like pa_color, pa_size) 4) Click Save. 5) Go to Settings >> Permalinks and click Save Changes (do not change anything).
For more details, you can refer to a related issue in our forum: here.
If this solution does not apply to your case, or if it seems outdated, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/.
