Problem: If you're experiencing issues where old content that no longer appears on your page is still visible in the Advanced Translation Editor after switching from Elementor to Generatepress Blocks, this summary might help. Solution: We recommend switching to the WordPress editor on the affected page and then switching back to the WPML Translation Editor. This action should help in removing the outdated main content from the editor.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
The client is developing a site using WPML with WP Job Manager and is facing an issue where bookmarks set in one language do not appear when switching to another language.
Solution: We recommend the following steps after ensuring a full site backup:
1) Navigate to
1
/wp-content/plugins/wp-job-manager-bookmarks
and open
1
wp-job-manager-bookmarks.php
for editing. 2) Modify the code at line 356 and line 407 to include WPML filters that handle translations of bookmarked posts. This ensures that when a post is bookmarked in one language, it is recognized across all translations.
3) To prevent duplicate bookmark entries appearing for each language on the bookmark page, modify the
directory. Update the loop handling the display of bookmarks to check the language code of the bookmark against the current language and only display bookmarks that match.
Please refer to the following thread for more details.
If this solution does not resolve your issue or seems outdated, please check the related known issues and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket for further assistance.
Problem: You are developing a site using WPML to translate group types into different languages and want to order the group type list in the drop-down menu alphabetically. However, the drop-down list of group types is not ordered alphabetically, and changes made in one language affect the order in other languages as well. Solution: We have identified that the option to order group types alphabetically in the drop-down menu cannot be translated in WPML and requires custom programming. This is beyond the scope of our support. We recommend contacting one of our certified partners for custom programming assistance. You can find a suitable partner at http://wpml.org/documentation/support/wpml-contractors/. Additionally, consulting the BuddyBoss plugin author might provide further customization options.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
Problem: The client installed the new Buddyboss Glue addon and encountered issues with managing translations of profile types. They observed duplicated entries. Solution: 1. Set profile types as not translatable in the new BPML version. Instead, use WPML > String Translation to manage these translations. 2. Delete any duplicated profile type entries.
For further details on managing translations, visit the WPML documentation: Translating Your Contents.
If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. Also, check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum: WPML Support Forum.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
Problem: The client was unable to translate the registration button link not redirecting correctly in different languages. Solution:
1. Navigate to WPML > String Translation. 2. Expand 'Can't find the strings you're looking to translate?'. 3. Click on 'Choose texts for translation'. 4. Search for 'jmstart' and add it to the string translation table. 5. Return to WPML > String Translation and locate the string 'jmstart'. 6. Translate it to '/es/wp-login.php?action=register&itsec-hb-token=yourtoken' for Spanish.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.
Problem: The client is developing a site using WP Job Manager with the Application plugin and is facing an issue where the resume is shown in all languages on the application form. Solution: We recommended checking the errata page for a known issue with WP Job Manager where resumes are displayed in all languages in the dropdown list. The correct errata that addresses this issue can be found here: WP Job Manager Applications - Resume shown in all languages when using application form. We applied the fix from this errata to resolve the issue.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please do not hesitate to open a new support ticket at WPML support forum for further assistance.
Please note that this solution might be outdated or not applicable to your specific case. If this does not resolve your issue, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You are developing a site using WPML where users can apply for jobs in different languages. You want to ensure that if a user applies for a job in one language, they cannot apply for the same job in another language. Additionally, you want all applications to be visible in the job dashboard across all language versions. However, users are currently able to apply for the same job in different languages, and applications are shown separately in the job dashboard for each language version. Solution: We have identified that this behavior is expected since jobs are translated and have different post IDs, making them distinct posts in each language. Therefore, Job Applications are also treated separately for each language. We recommend leaving the Job Application translatable and allowing users to apply in both languages. If this solution does not meet your needs, you may consider submitting a feature request to the WP Job Manager authors for the desired functionality. You can submit this request through their support or GitHub at https://github.com/Automattic/WP-Job-Manager/issues.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: The client is experiencing issues with automatic string translation in WPML, where the translation process is stuck, showing only the cog symbol. Despite attempts to delete the automatic translation jobs in troubleshooting, they are not being successfully removed. Solution: We recommend trying the beta versions of WPML, which include changes to the string translation process. These beta versions can be tested on a staging site or a separate copy of the site to avoid affecting current work. You can download the beta packages from https://wpml.org/account/downloads/.
If this solution does not resolve your issue or seems irrelevant due to updates or differences in your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.
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