flavioG-2

Problem:
The client is experiencing 404 errors on their website when switching between categories in the English translation using the WPML plugin. The issue does not occur on the source version of the website, and the server logs indicate that the page cannot be found. The client suspects a problem with the .htaccess file.

Solution:
We recommend increasing the PHP Time Limit to 300 to ensure it is not affecting the website after loading pages consecutively. You can find the documentation on how to do this here: https://wpastra.com/docs/increase-php-time-limit-wordpress-sites/

Additionally, we suggest following the steps provided in our errata page regarding the .htaccess file being rewritten with the language folder. Please try the solution outlined here: https://wpml.org/errata/htaccess-is-rewritten-with-language-folder/

If the solution provided here is irrelevant, either because it's outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please do not hesitate to open a new support ticket with us.