Problem: If you're experiencing issues with the Real 3D Flip Book plugin showing English images instead of French on the French site, it might be due to the way translations are handled. Solution: Firstly, you should translate the FlipBooks using the WordPress Editor, as detailed here: Using different translation editors for different pages. Ensure that the translated Flipbook is correctly set in the Elementor Widget options for the Flipbook. Each Flipbook has a unique shortcode in each language, which should be correctly assigned in the widget settings.
The author of the Real 3D FlipBook Plugin is informed and will work on a solution. For developers, adjustments can be made in the plugin files to ensure proper translation handling. In the file
$book_lightboxthumbnail = '';
if ( ! empty( $settings['real3d_flipbook_lightboxthumbnail'] ) ) {
$thumb = $settings['real3d_flipbook_lightboxthumbnail'];
// Prefer attachment ID if available (Elementor provides ['id'] and ['url'])
if ( ! empty( $thumb['id'] ) ) {
$attachment_id = (int) $thumb['id'];
// Use WPML to get translated attachment ID if available
if ( class_exists('SitePress')) {
$translated_id = apply_filters( 'wpml_object_id', $attachment_id, 'attachment', true );
} else {
$translated_id = $attachment_id;
}
// If we have a translated ID, get its URL
if ( ! empty( $translated_id ) ) {
$translated_url = wp_get_attachment_url( $translated_id );
if ( $translated_url ) {
$book_lightboxthumbnail = $translated_url;
}
}
}
// Fallback to the raw URL provided by Elementor if no attachment URL resolved
if ( empty( $book_lightboxthumbnail ) && ! empty( $thumb['url'] ) ) {
$book_lightboxthumbnail = $thumb['url'];
}
}
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client was experiencing issues with the French version of their website not matching the English version in terms of design and content. Specific problems included missing elements like the mega menu header, language switcher, and various template links and designs. Solution: We recommended the client to manually review all Elementor templates by accessing Elementor Library and confirm the translations. After reviewing, we asked the client to recheck the French homepage for any improvements. Additionally, we provided instructions on translating the menu, which can be found here: Translating Menus. For the styling issues with the language switcher, we inserted custom CSS code into WP > Appearance > Customize > Additional CSS:
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML Support Forum.
Problem: The client reported multiple issues with WPML settings: automatic translations were not fully functioning, some items were greyed-out as not translatable, and the WP Menu Sync feature was not working. Additionally, there were problems with translations not appearing in posts and menus. Solution: 1. We addressed the WP Menu Sync issue by recommending the use of an alternative method for translating menus, which can be found here: Translating Menus Documentation. 2. For the greyed-out widgets and settings, we activated the automatic translation and verified the settings to ensure they were configured correctly. We also clarified that some items are intentionally not translatable as per design.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML Support Forum.
