Archivo del foro de soporte

Problem:
Upon installing WPML, the default language changed from es_ES to en_US, causing issues with the Spanish WordPress dashboard and the consistent language settings needed for data import from another es_ES WordPress site.

Solution:
The supporter guided the user to set the backend language following WPML's documentation and to increase the WP memory limit. They addressed the logout redirection issue, requested the URL causing the logout problem, and explained the difference between PHP and WordPress memory limits. They recommended steps for displaying products without translation and requested access to the site to investigate the logout issue further. Due to server specifics (nginx), they advised the user to contact the hosting providers for necessary steps. Additionally, the user mentioned a new support ticket related to translating elements on the cart page, seeking assistance.

Relevant Documentation:
- [Setting WordPress Administration Language](https://wpml.org/documentation/getting-started-guide/language-setup/setting-the-wordpress-administration-language/#:~:text=How%20Users%20Set%20their%20Administration,in%20the%20Personal%20Options%20section.&text=The%20site's%20main%20language%20is,available%20languages%20in%20the%20site.)
- [Displaying Untranslated Content on Pages in Secondary Languages](https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/)
- [Server Requirements for Sites Using Nginx](https://wpml.org/documentation/getting-started-guide/translating-wordpress-login-and-registration-pages/?utm_source=plugin&utm_medium=gui&utm_campaign=wpmlcore#Server-requirements-for-sites-that-use-nginx)

Problema:
El cliente necesita traducir el encabezado y el pie de página de su sitio al inglés.
Solución:
Si estás intentando traducir el encabezado y el pie de página de tu sitio y estás utilizando Astra, te recomendamos que traduzcas los textos desde WPML --> Traducción de cadenas. Si no logras encontrar los textos que necesitas traducir, te sugerimos seguir nuestra documentación sobre cómo encontrar cadenas que no aparecen en la página de Traducción de cadenas:

• https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

Si después de seguir estos pasos el problema persiste, por favor, envíanos la información de depuración de WPML para que podamos brindarte un mejor soporte. Puedes encontrar una guía para obtener esta información aquí:

• https://wpml.org/faq/provide-debug-information-faster-support/

Si esta solución no parece relevante, por favor, abre un nuevo ticket de soporte en nuestro foro:
Foro de soporte de WPML.

Problem:
I am facing an issue where the flags for the secondary language are not displaying on the site's side. I've already maximized the PHP values a week ago, so I'm unsure if that's the cause. In WPML Support, it shows I have 40M, which is confusing.

Solution:
Initially, I recommended increasing the WordPress memory limit, separate from the PHP limit, which might resolve the issue. As the problem persisted, I requested access to the site to investigate further. After accessing the site, I found that the problem was due to the menu not being translated into Catalan. Once translated and the correct menu selected in the header template, the issue was resolved.

Relevant Documentation:
https://wpml.org/documentation/theme-compatibility/using-wpml-with-the-avada-theme/