Problem: You are trying to auto-translate posts with custom post types and ACF Fields to other languages, but some ACF field data is not copied, resulting in a broken page in the translated language. Solution: If you're experiencing issues with ACF fields not being translated during automatic translation, we recommend you follow these steps: 1. Go to WPML > Settings > Post type translation and set the post type acf-field-group as "do not translate". 2. Navigate to Plugins > Add New > Commercial tab, and install the ACF Multilingual plugin. 3. Read our ACF documentation and configure the fields according to your needs. 4. If necessary, send the post to translation again.
Please note that this solution might be irrelevant if it’s outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problema: Estás intentando realizar el pago en WooCommerce y al aceptar los términos y condiciones, el texto aparece en chino en lugar de alemán. Solución: Primero, asegúrate de que el idioma fuente de la cadena de texto en cuestión esté correctamente configurado. Si el texto incorrecto aparece en la página de pago, es posible que el idioma fuente esté incorrectamente configurado como alemán en lugar de chino. Para corregir esto, selecciona el texto desde la traducción de cadenas y cambia el idioma fuente de ese texto a chino, siguiendo esta guía: https://wpml.org/documentation/getting-started-guide/string-translation/how-to-change-the-source-language-of-strings/ Una vez hecho esto, puedes traducir el texto al alemán. El texto debería aparecer correctamente en alemán después de este cambio. Si no encuentras el texto en la Traducción de Cadenas, escanea el plugin de WooCommerce para asegurarte de que el texto aparezca. Aquí te explicamos cómo hacerlo: 1. Navega a "WPML > Localización de Temas y Plugins". 2. Selecciona el plugin "WooCommerce" y haz clic en el botón 'Escanear' en la parte inferior. 3. Espera a que se complete el escaneo. Una vez hecho, ve a "WPML > Traducción de Cadenas". 4. Busca el texto que deseas traducir. Si aparece en los resultados, añade la traducción haciendo clic en el icono "+".
Si esta solución no resuelve tu problema o si la información proporcionada se ha vuelto obsoleta, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Para asistencia adicional, visita nuestro foro de soporte en https://wpml.org/es/forums/forum/ayuda-en-espanol/.
Problem: You are using WPML to translate your website into multiple languages and have enabled the 'Different languages in directories' option. You want to customize these URLs to follow a format like http://www.site.com/locations/spain/ for each language, with a unique location-based directory for each language. Solution: Customizing existing URLs to the desired format directly is not feasible. However, we recommend creating custom languages, naming the language code as "spain" and attempting to include the /locations/ segment in your WordPress settings. For guidance on adding custom languages, please refer to our documentation: https://wpml.org/documentation/getting-started-guide/language-setup/editing-wpmls-languages-table/#add-custom-languages
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at https://wpml.org/forums/forum/english-support/.
Problem: Sie möchten alle Übersetzungen auf Ihrer Website löschen und neu beginnen, weil die aktuelle Übersetzung nicht korrekt ist. Solution: Wenn Sie nur die erstellten Übersetzungen löschen möchten, führen Sie die folgenden Schritte aus: 1. Gehen Sie zu Ihrer Seitenübersicht. 2. Klicken Sie in der oberen Leiste auf die Flagge, um zu einer Sekundärsprache zu wechseln. 3. Verschieben Sie die Seiten in den Sekundärsprachen in den Papierkorb. 4. Entfernen Sie die Seiten anschließend vollständig aus dem Papierkorb. Wenn Sie WPML komplett zurücksetzen möchten, folgen Sie bitte den Schritten in der folgenden Anleitung: WPML zurücksetzen Anleitung
Falls diese Lösung für Sie nicht relevant ist, weil sie veraltet ist oder nicht auf Ihren Fall zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Wir empfehlen Ihnen auch, die Seite mit bekannten Problemen (bekannte Probleme) zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum: WPML Support-Forum.
Problem: If you're experiencing issues where editing an original link field from '/contact/' to '/shop/' causes the translated link field to change to '/shop/' instead of 'en/shop/' because it is set to 'Copy', we have a solution for you. Solution: We recommend setting the field configuration to 'translate' instead of 'copy' or 'copy once'. This adjustment will make the field value available in the WPML Translation Editor, allowing you to manually translate the link. Additionally, for automatic adjustment of internal links, you might want to test using the
wpml_permalink
hook when calling the links inside your theme's template files. You can find more details on this workaround here. However, if you are using a page builder to display the fields on the frontend, this workaround might not be applicable. It would also be very helpful if you could send us the WPML debugging information to better assist you. More information on how to provide this can be found here.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client wanted to change the language code of the Burmese language from /my-mm to /mm and faced issues when adding a custom language with the desired code in WPML. Solution: We informed the client that it is not possible to change the language code of existing languages in WPML. However, we recommended adding a new language with the desired language code by following the documentation:
We also suggested resetting the languages if the issue persists by navigating to WPML >> Support > Troubleshooting page and pressing the Reset languages button, then trying to add the language again.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket at WPML support forum for further assistance.
Problem: The client updated their website in various places over time but did not run WPML, suspecting that there is content that remains untranslated in various unknown places on their site. Solution: If WPML was active on the site while the client changed the original contents, WPML will keep track of any changes and know which segments need to be updated. The Advanced Translation Editor includes a translation memory, ensuring that identical segments previously translated will not incur double charges due to auto-completion. For more details, visit how WPML keeps track of your translations. To translate new content, go to WPML > Translation Management > Dashboard, select the post type from the dropdown on the top left, mark what you would like to translate, and at the bottom section choose "Translate automatically".
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at WPML known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket.
Problem: When clicking on "Languages", nothing happens on the client's site. Solution: If you're experiencing issues with your language switcher not responding, we recommend ensuring that you are using a WPML Language Switcher, as the switcher on this site appeared to be from Polylang. For guidance on setting up and translating menus, please refer to our documentation:
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client has installed the WPML plugin and wants to use it only on specific pages like blogs and downloads for automatic translation to Polish and Swedish, but is unable to find documentation on how to apply the plugin selectively. Solution: We recommend setting the translation mode to 'Translate What You Choose' instead of 'Translate Everything Automatically'. This can be done by navigating to WPML > Settings > Translation Mode. After setting this, you can manage how each page is translated by going to WPML > Translation Management > Dashboard. Here, you can either send pages for automatic translation or assign them to translators or yourself using the Advanced Translation Editor. For more detailed guidance, please refer to our documentation on WPML Translation Management.
Please note that this solution might be outdated or not applicable to your specific case. If this does not resolve your issue, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
Problem: The client needs to transfer all completed translations from an old website to a newly rebuilt website that uses the same domain. Solution: We recommend using the built-in WooCommerce exporter to export all product data, including translations, into a single file. Follow these steps: 1. Use the Built-in WooCommerce Exporter. For more details, visit: WooCommerce Exporter Documentation 2. Import the data using the Built-in WooCommerce Importer. Detailed steps can be found here: WPML Importer Documentation 3. Run the WPML Export and Import plugin to ensure all translations are correctly applied. More information here: WPML Export and Import Plugin
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML Support Forum.
Problema: Cuando intentas cargar traducciones en el Revolution Slider, solo el primer slide se muestra correctamente en el segundo idioma, mientras que los demás slides aparecen en blanco. Solución: 1. Confirma que has seguido los pasos descritos en la guía de WPML para crear sliders multilingües con Revolution Slider. Puedes encontrar la guía aquí: https://wpml.org/documentation/plugins-compatibility/creating-multilingual-sliders-with-revolution-slider-and-wpml/ 2. Intenta crear un nuevo slider de prueba para ver si el problema persiste.
Si después de seguir estos pasos el problema continúa, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Si necesitas más ayuda, no dudes en contactarnos en el foro de soporte de WPML.