Problem: The client is trying to transfer translation credits to a staging site using the WPML plugin and encountered a message instructing them to report the issue. Additionally, there is confusion about updating the WPML plugin to the latest version as indicated on the WPML website, despite the WordPress console showing current versions. Solution: We recommend following the steps outlined in our documentation to connect your staging site for sharing translation credits. You can find the detailed instructions here: Automatic Translation Subscription for Multiple Sites. Regarding the plugin update issue, it's possible there was a delay in the update notifications appearing in your WordPress console. If the problem persists, please ensure that your server's time settings are correct and that there are no caching issues that might be blocking the update notifications.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: You are using WPML on your WordPress website and want the default language to include a language parameter in the URL, such as accessing the Dutch version at example.com/nl/ instead of just example.com/. However, you couldn't find an option in WPML settings to enforce the inclusion of the language slug for the default language. Solution: To include the language slug for the default language, you need to activate the "Use directory for default language" checkbox. You can find this option by following the guide provided in the WPML Directory for Default Language documentation. Remember, this option requires a root page, as explained in the guide.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.
Problem: Der Kunde hat WPML bereits auf einer bestehenden Website aktiv und möchte es nun auf einer Entwicklungswebsite nutzen, bevor es auf eine neue URL übertragen wird. Nach der Installation und Aktivierung des Installers auf der Entwicklungswebsite passierte nichts, da keine weiteren Einrichtungsschritte angezeigt wurden. Solution: Wir haben festgestellt, dass der Installer sich automatisch deaktiviert, wenn er erkennt, dass WPML oder ein zugehöriges Add-On wie WooCommerce Multilingual bereits aktiv ist. Um das Problem zu beheben, haben wir das WooCommerce Multilingual Add-On deaktiviert, woraufhin der Installer wieder erschien. Für die Testumgebung kann der Key in der
wp-config.php
Datei als Konstante belassen werden.
Falls diese Lösung veraltet ist oder nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu öffnen. Wir empfehlen auch, die Seite mit bekannten Problemen unter https://wpml.org/known-issues/ zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum unter https://wpml.org/de/forums/forum/deutsches-forum/.
En tu sitio web, tienes dos páginas con un listado de servicios en contenedores con imagen que enlazan a sus respectivas páginas de explicación del servicio. Al usar WPML, no puedes encontrar ningún campo que permita actualizar los enlaces para que dirijan a la página en el idioma en el que el usuario esté navegando. Solution:
Para resolver este problema, verifica si los enlaces que funcionan están usando una URL "relativa" (por ejemplo,
/services/service1/
) en lugar de una URL "absoluta" (por ejemplo,
https://tusitio.com/services/service1/
). Cambia las URLs a formato relativo y luego actualiza la traducción para ver si esto resuelve el problema.
Si esta solución no es relevante porque podría estar desactualizada o no aplicar a tu caso, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos, verificar la versión del arreglo permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Para asistencia adicional, visita nuestro foro de soporte.
Problem: You are trying to use an ACF URL field with the WPML plugin on your site and want the URL field to have a copy setting that displays the same link in both languages. However, the URL field with the copy setting does not receive the correct link and displays the same link in both languages. Solution: This behavior is expected when using the Copy setting, as it ensures the same URL is applied 1:1 across all languages. If you need a different URL for each language, we recommend setting the field to Translate instead.
If this solution does not apply to your case, or if it seems outdated, please check the related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if further assistance is needed. You can do so at WPML support forum.
