Documentation request

Problem:
Der Kunde möchte, dass Übersetzer aus dem Backend heraus benachrichtigt werden können, wenn sie spezifische Seiten überprüfen sollen, auch wenn der Modus "Translate everything" verwendet wird. Derzeit erhält der Übersetzer Benachrichtigungen für alle abgeschlossenen Übersetzungsaufträge, was nicht immer gewünscht ist.
Solution:
Wir haben bestätigt, dass WPML standardmäßig eine Benachrichtigung sendet, sobald ein Übersetzungsauftrag abgeschlossen ist. Diese Einstellungen können unter WPML > Einstellungen > Übersetzungsbenachrichtigungen gefunden und angepasst werden. Eine spezifische Funktion, die es erlaubt, ausgewählte Benachrichtigungen zu senden, existiert derzeit nicht, aber wir haben die Anfrage intern weitergeleitet, um zu prüfen, ob eine solche Funktion implementiert werden kann.

Bitte beachte, dass diese Lösung möglicherweise nicht relevant ist, da sie veraltet sein könnte oder nicht auf deinen Fall zutrifft. Wir empfehlen dir, die bekannten Probleme zu überprüfen, die Version der dauerhaften Lösung zu bestätigen und sicherzustellen, dass du die neuesten Versionen von Themes und Plugins installiert hast. Sollte das Problem weiterhin bestehen, zögere nicht, ein neues Support-Ticket zu eröffnen.

Problem:
The client is experiencing issues with incorrect flag/language associations for strings in the Houzez theme dashboard, affecting both French and Spanish locales, despite the default site language being Spanish.
Solution:
1. We recommend scanning the Houzez theme and related plugins for strings to ensure they are properly registered with WPML. This can be done under WPML → Theme and plugins localization.
2. Manually translate the strings using WPML → String Translation, ensuring to save and complete the translations for French and Spanish.
3. Clear the cache and recheck the affected dashboard section.
4. Increase the WP Memory Limit to at least 128MB for stability. This can be done by adding the following code to your

wp-config.php

:

/* Memory Limit */<br />define('WP_MEMORY_LIMIT', '256M');

5. If issues persist, follow the steps in this guide to change the source language of strings and translate them: https://wpml.org/documentation/getting-started-guide/string-translation/how-to-change-the-source-language-of-strings/

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket for further assistance at WPML support forum.

Problem:
The client was unable to find the 'Edit' button for translating a contact form on their website and was unsure if the issue was due to having the wrong language selected or another reason.
Solution:
We confirmed that the original contact form was created in German, even though the site's default language was set to English. This discrepancy was why the 'Edit' button was not visible when the site was viewed in English. To resolve this, the client needs to ensure that the German language is selected when attempting to edit the German-created form. This can be done via the WPML Translation Dashboard or directly from the contact form's settings page in German.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

Problem:
The client experiences issues with previously translated posts whenever a new translation is saved. This includes potential content loss, formatting issues, or language mix-ups.
Solution:
1. Disable automatic translation to prevent background processes from interfering:
* Navigate to WPML → Translation Dashboard.
2. Cancel any in-progress automatic translation jobs:
* Go to WPML → Support → Troubleshooting.
3. Test translating a new post after performing the above steps.
4. If issues persist, increase the WordPress Memory Limit as it might be below the minimum requirement for WPML.
5. Ensure all WPML plugins are updated to the latest version by checking in WP > Plugins > Add new > Commercial Tab.

If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, we recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/ and verify you have installed the latest versions of themes and plugins. For further assistance, you can also contact our support directly at WPML support forum.

Problem:
The client inquired about uploading full translated texts in bulk to their multilingual site using WPML, rather than translating content part by part. They also sought to preserve the original English layout when adding translations and inquired about discounts for high-volume auto-translation credits.
Solution:
1. To upload full translated content directly, open any page in the default language in Edit mode, enable the WordPress Editor from the Languages metabox, and paste the complete translated text in the translated page. For more details, see this documentation.
2. To preserve the original layout, duplicate the default language page into the secondary language and replace the content with the translated text. Alternatively, use the XLIFF export/import method for translating content externally and importing it back while keeping the original layout. More information can be found here.
3. For auto-translation, consider the pay-as-you-go subscription for more cost-effective options compared to purchasing large translation credit packages. Check options and pricing here.

If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.