Documentation request

Problem:
The client installed the new Buddyboss Glue addon and encountered issues with managing translations of profile types. They observed duplicated entries.
Solution:
1. Set profile types as not translatable in the new BPML version. Instead, use WPML > String Translation to manage these translations.
2. Delete any duplicated profile type entries.

For further details on managing translations, visit the WPML documentation: Translating Your Contents.

If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. Also, check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum: WPML Support Forum.

Problem:
You are trying to translate Ninja Forms date picker string. While in one language it works in another it doesn't
Solution:
The issue might be related to known problems with several themes and plugins not loading translations correctly in WPML. Specifically, you can refer to these errata pages for more details:

• PHP Error in WP 6.7
• Translations not loaded for Elessi Theme

To resolve the issue with Ninja Forms, please follow these steps:
1. Ensure you make a full backup of your website.
2. Navigate to

wp-content/plugins/ninja-forms/ninja-forms.php

and locate line 779.
3. Change the following line of code:

unload_textdomain('ninja-forms');

to:

unload_textdomain('ninja-forms', true);

This modification has been tested and should help resolve the translation issues.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket.

Problem:
Sie möchten Inhalte auf Ihrer Webseite, die das 'Affiliate Coupons' Plugin und Mailchimp verwenden, übersetzen. Zudem haben Sie Probleme mit dem Zurückspringen der Sprache auf Deutsch im Hauptmenü und der Anzeige der Sprachauswahl im mobilen Menü.
Solution:
Für die Übersetzung von Plugin-Optionen wie Buttons und Mailtexten, die nicht automatisch in WPML erscheinen, sollten Sie diese manuell zur String Übersetzung hinzufügen. Dies können Sie überprüfen und einstellen, indem Sie die Anleitung auf unserer Dokumentationsseite folgen: String Übersetzung für nicht sichtbare Strings.

Falls diese Lösung veraltet ist oder nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Wir empfehlen auch, die Seite mit bekannten Problemen (https://wpml.org/known-issues/) zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum: WPML Support-Forum.

Problem:
The client is using WooCommerce PDF Invoices & Packing Slips by welaunch with WPML and is unable to translate the invoice content fully, even though all strings have been translated. The issue occurs when orders are created from the WordPress dashboard, resulting in invoices not being translated correctly.
Solution:
We recommend translating the strings with the name

[woocommerce_pdf_invoices_options]contentItems

. This solution was tested on a sandbox site and was effective. If you're experiencing this issue, try applying this solution.

Please note that the solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.

Problema:
Dopo aver effettuato le traduzioni automatiche e aggiunto il selettore di lingua sul sito in sviluppo, cliccando sulla lingua inglese, solo il menu viene tradotto mentre la pagina rimane in italiano.
Soluzione:
Se stai riscontrando questo problema, ti consigliamo di aumentare la memoria di WordPress. Questo può essere fatto seguendo le istruzioni fornite qui: https://developer.wordpress.org/advanced-administration/wordpress/wp-config/#increasing-memory-allocated-to-php. Dopo aver aumentato la memoria, invia nuovamente tutto in traduzione. Non dovrai pagare di nuovo, ma scaricherai soltanto le traduzioni già effettuate.

Se la soluzione proposta non risolve il problema o se sembra non essere più attuale, ti invitiamo a verificare i problemi noti su https://wpml.org/known-issues/, a controllare la versione della correzione permanente e a confermare che hai installato le ultime versioni di temi e plugin. Se il problema persiste, ti consigliamo di aprire un nuovo ticket di supporto sul forum di supporto WPML.

Problem:
You are trying to translate shortcodes, such as

[tpl_method id=1]

.
Solution:
We recommend following the guidance provided in our documentation on how to translate custom shortcodes using WPML. You can find detailed instructions and examples here: Translate Custom Shortcodes with WPML.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.

Problem:
You are setting up WPML on your localhost WordPress site and encountered a connection error: 'Unable to get data from service. Detailed error: cURL error 60: SSL certificate problem: self-signed certificate in certificate chain.' You are looking for a way to resolve or bypass the SSL certificate issue on a localhost setup.
Solution:
The issue you're facing with cURL error 60 is a common SSL verification problem in PHP applications like WordPress when making HTTPS requests without being able to verify the SSL certificate of the remote server. Here are some steps you can take:
1. Temporarily disable SSL verification while working locally. Ensure to use a proper certificate when moving to production.
2. For a quick workaround during development, you can disable SSL verification in WordPress by adding the following to your theme’s functions.php file:

add_action('http_api_curl', function($handle) {<br />    curl_setopt($handle, CURLOPT_SSL_VERIFYPEER, false);<br />    curl_setopt($handle, CURLOPT_SSL_VERIFYHOST, false);<br />}, 10, 1);

3. Alternatively, force WordPress to ignore SSL issues by adding these lines to your wp-config.php:

define('WP_HTTP_BLOCK_EXTERNAL', false);<br />define('WP_ACCESSIBLE_HOSTS', 'api.wordpress.org, *.wpml.org');

These solutions are intended for development environments and have not been tested extensively as they fall outside the typical scope of WPML support.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.