Problem: The client is experiencing 404 errors when setting 'boutique' and 'shop' as Product category prefixes for their French and English WooCommerce shop pages, respectively. The desired URLs are: - French: /boutique/cat_name - English: en/shop/cat_name
Solution: We recommend not using the same slug for the shop base and the product category base, as this causes conflicts in WooCommerce's custom permalink structure. WordPress requires unique slugs to distinguish between categories and products. Therefore, the client should choose a different base for the product category to ensure the category page works correctly on the frontend.
If this solution does not apply to your situation, or if it seems outdated, we highly recommend checking the related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still encounter issues, please do not hesitate to open a new support ticket with us.
