Problem: The client reported that translations were 100% complete but not showing on the respective language pages. The issue was observed with pages using the Divi theme and particularly with global modules, which are meant to be the same across multiple pages. The client had cleared all caches but the problem persisted.
Solution: 1. We identified that the 'Divi Module Builder' plugin was not compatible with WPML, which was causing the translation issues. 2. We recommended that the client contact the plugin's support team and inquire about compatibility with WPML. 3. We suggested that the plugin's authors join our Go Global program so our Compatibility developers could help test and make the plugin compatible with WPML. 4. Upon further investigation, we found that regular Divi modules could be translated without issues, but the problem was isolated to 'Divi Custom Modules'. 5. We advised the client to reach out to the plugin author to collaborate with our compatibility team. 6. The client discovered that the issue was related to the use of 'global' modules in Divi, which need to be translated from within the Divi library, not within the page itself.
If the solution provided here does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us for further assistance.
Problem: The client was unable to save the Divi Theme Homepage on their multisite and encountered a 'save failed' error. The issue disappeared when the WPML plugin was deactivated. Deleting the translated page did not resolve the issue.
Solution: We imported the client's site locally for testing and did not encounter any issues with a 512MB memory limit. The error logs from the live site indicated a PHP fatal error due to the memory limit being exhausted. To solve this, we recommended that the client request their hosting provider to increase the PHP memory limit. Additionally, we advised the client to increase the WordPress memory limit by adding the following line to their wp-config.php file:
1
define( 'WP_MEMORY_LIMIT', '512M');
The wp-config.php file can be accessed and edited via SFTP. The current WordPress memory limit can be confirmed under WPML -> Support in the Info section. For more information on editing the wp-config.php file and adjusting memory limits, we provided a documentation link:
Problem:
Whenever I add custom css code to WPML->languages->language switcher there will be a mixup in the menu that is displayed
Solution:
- Go to "WPML > WP Menus Sync"
- Click on "Sync"
- Select on elements and click "Apply changes"
- If you have some custom links you will have a link at the bottom of the page that will redirects you to "String Translation" to translate them
How do I make the content between the opening and end tag of a shortcode translatable in the translation page? E.g. in the following shortcode:
1
2
[et_pb_blurb title="Gruppenangebote"content_max_width="100%"admin_label="Text Gruppenangebote"_builder_version="4.21.0"_module_preset="default"header_level="h2"header_font_size="30px"body_font_size="20px"body_line_height="1.8em"background_color="#FFFFFF"background_enable_image="off"custom_padding="63px|80px|0px|80px|false|false"custom_padding_tablet="63px|80px|0px|80px|false|false"custom_padding_phone="63px|17px|0px|17px|false|false"custom_padding_last_edited="on|phone"link_option_url="https://azibene.ch/bei-uns/"header_font_size_tablet="40px"header_font_size_phone="26px"header_font_size_last_edited="on|phone"body_font_size_tablet="20px"body_font_size_phone="18px"body_font_size_last_edited="on|phone"global_module="12675"saved_tabs="all"global_colors_info="{}"]<p><span>Entdecken Sie diekomplette Auswahl an Gruppenangeboten "</span></p>
[/et_pb_blurb]
Solution:
1. Go to WPML -> Settings -> Custom XML Configuration.
2. Add this code:
1
2
3
4
5
6
7
<wpml-config>
<shortcodes>
<shortcode>
<tag>et_pb_blurb</tag>
</shortcode>
</shortcodes>
</wpml-config>
3. Click the Save button.
4. Change something on the page with this shortcode and press the Update button. This will also trigger a change to the translation. (The pencil icon will change to a circled arrow icon).
5. Edit the page with the Advanced Translation Editor and see if you can translate the content of this shortcode.
Usamos cookies para otimizar nosso site e nossos serviços. Seu consentimento nos permite processar dados como o comportamento de navegação. O não consentimento pode afetar alguns recursos.
Funcional
Sempre ativo
Necessário para que nosso site funcione e se comunique corretamente.
Preferências
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Estatísticas
Nós os usamos para analisar as estatísticas do nosso site. As informações coletadas são totalmente anônimas. O armazenamento ou acesso técnico que é utilizado exclusivamente para fins estatísticos anônimos. Sem uma intimação, o cumprimento voluntário por parte do seu Provedor de Serviços de Internet, ou outros registros de terceiros, as informações armazenadas ou recuperadas para este propósito geralmente não podem ser usadas para identificá-lo.
Marketing
Esses cookies rastreiam sua navegação para fornecer anúncios relevantes para você.
