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[Closed] AI translations not translating all content

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This topic contains 2 replies, has 0 voices.

Last updated by Kor 1 month, 1 week ago.

Assisted by: Kor.

Author Posts
November 4, 2025 at 10:33 am #17544819

Jeroen Buggenhoudt

Background of the issue:
I am using WPML on my site hidden link and have enabled 'Translate Everything Automatically' to use AI for translating all content.

Symptoms:
Some pages are not being fully translated even after saving the original content again. Deleting and recreating the translation does not resolve the issue.

Questions:
Why are some pages not fully translated despite using 'Translate Everything Automatically'?
What steps can I take to ensure all content is translated correctly?
November 5, 2025 at 5:49 pm #17551476

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience. I've escalated this and I will come back to you once I've feedback from our 2nd Tier Support.

November 7, 2025 at 1:58 pm #17557510

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience. Our second-tier team reviewed this and found that, in most cases, the issue occurs because the strings for those sections were translated elsewhere (for example, in the Classic Translation Editor or String Translation). It’s uncommon, but here’s what you can do next:

1.Make a full backup of your site.

2.Go to WPML → Packages and delete the relevant string packages.

3.Send the page for translation again.

If the system charges any additional translation credits during this process, we’ll compensate them.

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