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This thread is resolved. Here is a description of the problem and solution.

Problem:
I am working on a site for a client in a staging environment. Content in English is getting ready, and I now wanted to translate to other languages using the PTC automatic translation with WPML. So I go to Translation Dashboard, select one page (tried multiple pages), scroll down and select translate automatically (have tried all langs, and two different individual languages). Then I select "Publish with review" or "Publish without review" (tried both) and click "Translate content". It processes for a while and then shows a message that the page has been sent to translation.
Now in the Translations Queue, it is not assigned to anything and if I try "Take and translate" I get an error message.
So it does not translate automatically and also it won't let me translate manually. I have allocated tenfold enough credits, updated the license key, removed and reinstalled the WPML using OTGS and set the WP memory limit to 512M (PHP limit is 1024)

Solution:
Please ask your host/dev to take a DB backup and run:

ALTER TABLE wp_sg_wp_icl_translate_job
MODIFY job_id bigint(20) unsigned NOT NULL AUTO_INCREMENT;

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Last updated by Lauren 1 month, 2 weeks ago.

Assisted by: Lauren.

Author Posts
February 13, 2026 at 4:32 pm #17821383

Reine

I am working on a site for a client in a staging environment. Content in English is getting ready, and I now wanted to translate to other languages using the PTC automatic translation with WPML. So I go to Translation Dashboard, select one page (tried multiple pages), scroll down and select translate automatically (have tried all langs, and two different individual languages). Then I select "Publish with review" or "Publish without review" (tried both) and click "Translate content". It processes for a while and then shows a message that the page has been sent to translation. 
Now in the Translations Queue, it is not assigned to anything and if I try "Take and translate" I get an error message. 
So it does not translate automatically and also it won't let me translate manually. I have allocated tenfold enough credits, updated the license key, removed and reinstalled the WPML using OTGS and set the WP memory limit to 512M (PHP limit is 1024)

February 17, 2026 at 4:01 pm #17829762

Lauren

Hi there, following up to see if the latest changes to the database tables resolved the issue? Let me know if not and I will be happy to continue troubleshooting.