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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are experiencing an issue where the breadcrumb URL on the French version of your WordPress site redirects incorrectly, leading to https://www.zomoa.com/shop instead of https://www.zomoa.com/fr/boutique.
Solution:
First, we updated the Shop page's translation to ensure the French breadcrumbs redirect correctly. You should verify if this change has resolved the issue by checking the French version of the product page at https://www.zomoa.com/fr/produit/aether-bague-en-argent-tresse-brosse.
If the issue persists, please edit the shop page in the default language and click the "Spinning Arrows" icon to update the translation. Additionally, for the home string translation, navigate to WPML-> String Translation and ensure it is correctly translated.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Last updated by Osama Mersal 3 months, 3 weeks ago.

Assisted by: Osama Mersal.

Author Posts
March 4, 2025 at 1:24 pm #16774343

fF-4

Background of the issue:
I am trying to fix a breadcrumb URL translation issue on my WordPress site using WPML. The breadcrumb on the French version of the site redirects incorrectly.

Symptoms:
The breadcrumb on the French site redirects to hidden link instead of hidden link.

Questions:
How can I correct the breadcrumb URL translation for the French site?
Why does the breadcrumb work correctly on the NL site but not on the FR site?

March 5, 2025 at 7:39 am #16776773

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please back up your database and website ❌

✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

March 5, 2025 at 5:25 pm #16780097

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

I updated the Shop page's translation. Please check if the French breadcrumbs work correctly. (hidden link)

Best regards,
Osama

March 5, 2025 at 6:38 pm #16780348

fF-4

Great, that works. How did you do it exactly, because I need it fixed in all other languages too

March 6, 2025 at 1:48 am #16780912

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Please edit the shop page in the default language, click the "Spinning Arrows" icon, and update the translation.

For the home string translation, please go to WPML-> hidden link">String Translation and translate it.

Best regards,
Osama