This thread is resolved. Here is a description of the problem and solution.
Problem:
You want to edit the translations of a page but are unable to do so because the translation widget icons are disabled. The icons indicate 'Cannot edit this item, because it is currently in the translation basket', although it appears as 'Completed' in the translation basket.
Solution:
The issue occurs because the page is still stuck in the old 'translation basket' in the database. To resolve this, please follow these steps:
- Go to phpMyAdmin (or Adminer, if you use it).
- Open the table
wp_options
.
- Search for the option called
icl_translation_jobs_basket
.
- Delete that row.
After completing these steps, you should be able to edit the translations properly.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
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This topic contains 7 replies, has 3 voices.
Last updated by 2 weeks, 4 days ago.
Assisted by: Paola Mendiburu.