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This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 1 year, 10 months ago.

Assisted by: Mihai Apetrei.

Author Posts
September 25, 2023 at 4:08 pm #14460489

ninaR-6

Tell us what you are trying to do?
I assigned credits to the site, but when I go to the site's admin panel, I don't see them. Also, when I try to translate text using automatic machine translation, I see a warning that I do not have enough credits

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?

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September 25, 2023 at 5:16 pm #14461351

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

It seems that you have created multiple automatic translation accounts at some point and those credits (a total of 23100 credits) remained stuck on one of the old accounts.

I moved them to your current automatic translation account.

You should see them now.

Please let me know if you still don't see them.

Good luck with the project!

Kind regards,
Mihai Apetrei

September 25, 2023 at 8:09 pm #14461943

ninaR-6

It's working now. Thank you so much!