Elementor builders fails to load when manually adding a translation

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This topic contains 4 replies, has 1 voice.

Last updated by Kor 8 months, 1 week ago.

Assisted by: Kor.

Author	Posts
July 8, 2025 at 10:13 pm #17216257
mikeS-64	<b>Background of the issue: </b> I am developing a site and have several pages created in Elementor for the English language. I want to add translations for these pages. Our multilangual setup is set at "Different fields across languages" <b>Symptoms: </b> When I try to edit a page with Elementor to add a translation, it keeps loading and eventually asks to load in safe mode. <b>Questions: </b> How can I fix the situation and make sure that Elementor and WPML coexist correctly?
July 8, 2025 at 10:14 pm #17216258
mikeS-64	I also notice that the Translation Management -> Translation Dashboard keeps loading indefinitely. Maybe that issue is related to this?
July 9, 2025 at 3:02 pm #17220009
Kor	Thanks for contacting us. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified. Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements. Your upcoming reply will be treated with confidentiality and will only be visible to you and me. ✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
July 13, 2025 at 10:40 am #17230931
mikeS-64	Hi, The issue with ELementor builder and WPML has been resolved. We now encounter a different issue with our setup. Our privacy page shows in the backend the translations in different languages. On the frontend when using the language switcher we only see English as option. The language switcher we use is the WPML language switcher. Why are the translations not shown as option? Example page: hidden link New threads created by Kor and linked to this one are listed below: https://wpml.org/forums/topic/other-languages-not-showing-on-the-language-switcher/
July 14, 2025 at 12:52 am #17231559
Kor	Thanks for your reply. I'm glad to know that you've resolved the Elementor Page builder not loading issue. I'd like you to know that our support policy allows us to take care of only one issue per ticket. Continuing with one issue per ticket helps not only supporters to focus on one issue at once, but also enables other users to find solutions to their questions faster. For your new issue regarding the language switcher, I've split the ticket here https://wpml.org/forums/topic/other-languages-not-showing-on-the-language-switcher/ so that we can follow up. As for this ticket, you can mark it as resolved.