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[Waiting for user feedback] Help with lang switcher stuck in main menu

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Supporter timezone: Africa/Cairo (GMT+02:00)

This topic contains 1 replies, has 0 voices.

Last updated by Osama Mersal 1 week, 5 days ago.

Assisted by: Osama Mersal.

Author Posts
December 19, 2025 at 3:40 am #17676428

emelieC

1. Remove stuck language switcher from main nav
2. Make drop down work on secondary menu

Please check this video:

hidden link
December 21, 2025 at 2:42 pm #17680617

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

First, apologies for the delayed response; it was due to a higher workload.

I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please back up your database and website ❌

✙ I need your permission to deactivate and reactivate the plugins and themes, and change site configurations. This is also why the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama