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Supporter timezone: Africa/Cairo (GMT+02:00)

This topic contains 0 replies, has 1 voice.

Last updated by Osama Mersal 1 week, 4 days ago.

Assisted by: Osama Mersal.

Author Posts
March 22, 2025 at 11:39 am #16847372

eleftheriosP-4

Background of the issue:
I am trying to resolve an issue with the WPML plugin on my WordPress multisite. The problem is occurring on the backend. Here is the link to the page where the issue can be seen: hidden link

Symptoms:
I encountered an error message: 'Table 'wp_gorty_db1.wp_3_icl_strings' doesn't exist'.

Questions:
Why is the 'wp_3_icl_strings' table missing?
How can I fix the missing table issue in WPML?

March 22, 2025 at 3:59 pm #16847719

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Could you please try to apply the following workaround and let us know in case this will not solve the issue?

https://wpml.org/errata/missing-_icl_strings-_icl_string_translations-data-tables/

Best regards
Andreas

March 24, 2025 at 7:41 am #16849919

eleftheriosP-4

I try it with this

function wpml_fix_missing_icl_tables() {

if( function_exists( 'icl_sitepress_activate' ) )

icl_sitepress_activate();

}

add_action( 'wp_footer', 'wpml_fix_missing_icl_tables' );

but the same problem , after i put the code i see that there is change on the page , but in the bottom i see that " there is a critical error on your web site". On dashboard i see the same error after i remove the code : wp_gorty_db1.wp_3_icl_strings. Note that the web site use multisite functionality.

March 25, 2025 at 2:00 am #16854484

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

I'm Osama from WPML forums support. I'll be glad to help you today.

I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please back up your database and website ❌

✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

March 26, 2025 at 7:31 am #16860735

eleftheriosP-4

On this access that i give you , you must go to multisite and the problem is on the goldensouth.be site the other gortyna.info down'ts show the problem

March 26, 2025 at 4:31 pm #16864316

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

The login URL opens only "gortyna.info". Please share the access details for the problematic site.

Best regards,
Osama

March 27, 2025 at 9:30 am #16867081

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for the access details. I checked the dashboard, but I don't see the error message. (hidden link)

Best regards,
Osama

March 27, 2025 at 10:29 am #16867477

eleftheriosP-4

I done this: WPML-> Theme and plugins localization Strings in the themes & Strings in the plugins and now i cannot see the issue . But still the page doesn't load correct. The main site is gortyna.info and as you can see the difference with goldensouth.be

March 27, 2025 at 4:43 pm #16869801

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

There is something wrong with the installation. Please visit the pages-> All pages to see that they don't have assigned languages.

Kindly let me know how this site is created. Is it migrated or copied from the original site?

Best regards,
Osama

March 27, 2025 at 5:33 pm #16869932

eleftheriosP-4

I know that there is no assigned languagges , because i'm trying to fix the problem now i have put them again . The is copied from the original site. On the copied site i can not assign the english languagge , i deactivate the plugin and reactivate the wpml and the same problem comes. I will add a picture to see what it says.
You deactivated the following language(s) from your site, but there are still some existing translations saved in your database.

If you don't plan to activate this language again, you can delete the associated content from your database.

wpml_problem.jpg
March 28, 2025 at 12:47 am #16870680

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

I added the English language. Please check if it works correctly.

If you still have issues, please reimport your main site to avoid any previous migration issues.

Best regards,
Osama