[Closed] Issue with Elementor Not Loading After Installing WPML Plugin

Hi,

before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.

It would be good if you can provide us the WordPress debug.log (not WPML debug informations).
To enable it, open your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:

define('WP_DEBUG', true);
define( 'WP_DEBUG_LOG', true );

In this case the errors will be saved to a debug.log log file inside the /wp-content/directory.

If you can paste your debug.log to pastebin.com and provide me that link it would be great! (This is the cleanest way, because sometimes the logs are long and create a complete mess in discussion).

Documentation:
https://codex.wordpress.org/Debugging_in_WordPress

That way, we can see what code is causing this.

Best Regards
Marcel

Thanks for your reply.

I've checked your debug log and I'm not seeing any errors that would cause the issue you had there.

Since we initially removed the credentials you publicly shared due to security concerns, could you please share a new temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.