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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 4 replies, has 0 voices.

Last updated by Kor 1 week, 5 days ago.

Assisted by: Kor.

Author Posts
July 9, 2025 at 9:29 am #17217899

muyeS

Background of the issue:
I am trying to complete a translation using WPML on my site hidden link. I have set up all formatting marks.

Symptoms:
It won't let me complete the translation.

Questions:

July 10, 2025 at 5:34 am #17221740

muyeS

Please, any one can help with this issue?

July 10, 2025 at 6:48 am #17221929

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for reaching out. Could you please share the URL of the Advanced Translation Editor so I can take a closer look?

In the meantime, try making a small change to that section such as adding a word to the sentence and then attempt the translation again. If it works, you can revert the changes afterward.

July 10, 2025 at 7:30 am #17222145

muyeS

hidden link
This is the link.
I changed something in the words in the native language, and it works for the certain sentences. However, in the same page, other same issue still exist

And I got several pages have this issue. I don't think manually editing all of them is a good solution for me

July 10, 2025 at 8:14 am #17222327

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.